ES Eligibility Specialist / 61012710

State of South Carolina; Bennettsville (SC); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Job summary

The South Carolina Department of Social Services seeks an ES Eligibility Specialist to support the Economic Services Division in Marlboro County. The role involves processing SNAP, TANF, ESAP, and SCCAP applications, conducting interviews, and determining eligibility for benefits in accordance with federal and state requirements.

You will maintain case files in secure systems, document client activities, and participate in required trainings and meetings.

Qualifications

• High School Diploma; relevant program experience preferred.
• Experience with clerical duties and social services programs.
• Ability to conduct interviews and maintain confidential records.

Responsibilities

• Provide services in accordance with federal and state laws and agency policies for SNAP, TANF, ESAP, SCCAP.
• Conduct a minimum of 15 quality interviews per day via phone or in-person for eligibility and renewals.
• Process SNAP, TANF, ESAP, and SCCAP applications and recertifications.
• Maintain case records and documents in the agency system, protecting confidentiality.
• Identify and document overpayments and prepare supporting materials for hearings when needed.
• Participate in required trainings, meetings, and ensure proper handling of PII and data security.

Skills

Clerical administration

Customer service

Data entry accuracy

Education

High School Diploma

Tools

SCOSA system

Job description

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties

• The ES Eligibility Specialist provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project), SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.
• Performs other related duties as required.

Minimum And Additional Requirements

A High School Diploma and relevant program experience in clerical administration, social work, correctional administration. and general business administration.

An Associate Degree or higher may be substituted for the required program experience.

Benefits Package

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Marlboro County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note:

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.