Administrative Specialist II / 61057258

State-of-South-Carolina; South Carolina; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability

Life Insurance

Vacation Leave (15 days)

Job summary

The South Carolina Department of Social Services in Georgetown County is seeking an Administrative Specialist II to perform advanced clerical and typing duties, register FI and SNAP applications, and route cases to the appropriate staff.

You will greet clients, operate the switchboard, process mail, maintain files, and support Economic and Family Services. A High School Diploma or GED and two years of clerical experience are required; an Associate Degree may substitute.

Qualifications

• High School Diploma/GED and two years of clerical experience.
• Associate Degree or higher may substitute for the required work experience.
• Must possess a valid driver's license and have access to a vehicle.
• Willingness to perform field assignments as needed.

Responsibilities

• Performs a variety of advanced clerical and typing duties with discretion.
• Receives clients applying for FI and SNAP benefits and registers applications.
• Serves as switchboard operator and routes calls to extensions.
• Greets customers and routes them to the appropriate program or caseworker.
• Performs office support for Economic and Family Services and processes mail.
• Maintains and files case records and purges as required.

Education

High School Diploma or GED

Associate Degree substitution

Job description

Job Duties

• The Administrative Specialist II performs a variety of advanced clerical and typing duties. Exercises judgment and discretion in various duties performed for the agency.
• Receives clients applying for FI and SNAP benefits, explains services and registers applications, assigns caseworkers and scan registered applications in SCOSA.
• Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions and assembling folders for intake cases.
• Greets customers at the reception desk, discerns customers’ needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker.
• Performs clerical support for Economic Services and Family Services to include: application packets, appointment letters, transfer in and out cases, prepares alert changes, processes MR’s and scans into SCOSA, completes time studies, issues bus tickets, researches via computer County Government records for child support, real property and vehicle information.
• Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily.
• Orders supplies weekly for the clerical unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required.
• Responsible for filing incoming case files on file shelves, pulling outgoing files as requested, maintain separation of case files by program and purging closed case files as required for destruction and archives.
• Ensure personal identifying information (Pll) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required
• Performs job delivery and/or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement.

High School Diploma/GED and two (2) years of clerical experience.

An Associate Degree or higher may be substituted for the required work experience.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: County Administration / Georgetown County