Eligibility Specialist I / 61013485

State of South Carolina; South Carolina; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term disability

Life insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid parental leave

State retirement plan

Deferred compensation

Job summary

The State of South Carolina Department of Social Services is seeking an Eligibility Specialist I to support SNAP, TANF, ESAP and SCCAP programs in county offices. You will conduct quality interviews, determine eligibility, and authorize benefits where applicable.

This role requires a High School Diploma (Associate Degree or higher may substitute) and travel within the state for trainings and meetings. You will maintain confidential records, comply with regulations, and collaborate with the

Qualifications

• A High School Diploma or equivalent.
• Associate Degree or higher may substitute for required program experience.

Responsibilities

• Provides services in accordance with federal and state laws and agency policies and procedures for SNAP, ESAP, SCCAP, TANF.
• Performs at least 15 quality interviews per day via phone or face-to-face for SNAP, TANF, ESAP, and renewals.
• Processes SNAP, TANF, ESAP, and SCCAP applications and/or recertifications by determining eligibility and authorizing benefits if applicable.
• Maintains case records in agency systems and documents client activities for eligibility and auditing purposes.
• Identifies and documents overpayments; prepares documentation for Fair Hearings and attends hearings as directed.
• Participates in required trainings and staff meetings; protects PII and agency data security.
• Performs Red Cross shelter duty or other emergency duties as directed.

Education

High School Diploma

Associate Degree or higher

Job description

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

• The Eligibility Specialist I provides services in accordance with federal and state laws and regulations and agency policies and procedures, performing general work duties related to the administration of SNAP (Supplemental Nutrition Assistance Program) includes ESAP (Elderly Simplified Application Project) and SCCAP (South Carolina Combined Application Project), and TANF (Temporary Assistance for Needy Families) programs in the Economic Services Division in the county office to help restore or improve customer financial stability.
• Conducts a minimum of 15 quality interviews per day to include both phone and/or face-to-face interviews for SNAP, TANF, and ESAP applications and SNAP and/or TANF renewals.
• Processes all SNAP, TANF, ESAP, and SCCAP applications and/or recertification's by determining eligibility and authorizing benefits if applicable.
• Maintains case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Documents client work participation activities in agency designated system. Enters timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits.
• Identifies and documents over payments and makes at least 3 possible claims referrals monthly to the Benefit Integrity Unit; prepares supporting documents for Fair Hearings and attends hearings as directed.
• Participates in all Economic Services required trainings and supervisory and/or staff meetings as required.
• Ensures personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed. Protects the agency networks and applications by safeguarding systems, equipment, and data.
• Performs other related duties as required.
• Performs Red Cross shelter duty or other emergency shelter duty/services as directed.

A High School Diploma and relevant program experience in clerical, administration, social work, correctional administration, or general business administration.

An Associate Degree or higher may be substituted for the required program experience.

A valid drivers license is required. Must be able to travel within the state for the purpose of training and meetings to include overnight travel.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Cherokee County