COMMUNITY SERVICE INSPECTOR (Community Code Enforcement)

City-of-Houston,-T; Houston (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

The City of Houston, through Houston Public Works and the Houston Permitting Center, seeks a Community Service Inspector to enforce city codes and inspect properties. You will engage with residents, document findings, and assist in ensuring neighborhood quality of life through professional communication and problem-solving.

Applicants should have a high school diploma or GED, at least one year of related experience, and a valid Texas driver's license.

Qualifications

• Requires a high school diploma or GED.
• At least 1 year of customer service or inspection-related experience.
• Valid Texas driver's license and compliance with City policy on driving.

Responsibilities

• Perform city code inspections and enforcement to address nuisances and blight.
• Maintain written records and correspondence with customers.
• Interact with external and internal customers to provide resolution and information.
• Assist with field investigations data collection.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or GED

Job description

Applications accepted from:

All Persons Interested

Service Line/Section:

Houston Permitting Center/Community Code Enforcement

Reporting Location:

Houston, TX.

Workdays & Hours:

Monday - Friday, 7:00am - 4:00pm *

Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Houston Public Works-Houston Permitting Center is looking for a Community Service Inspector within the Community Code Enforcement Division (CCE). CCE works to improve quality of life in Houston neighborhoods by reducing blight and substandard living conditions through city code inspections and enforcement. CCE administers the city's dangerous building demolitions and public hearings. In addition, CCE conducts residential property code inspections and enforcement addressing the following issues:

• Overgrown lots
• Dangerous vacant buildings
• Nuisances on private property
• Materials & appliances stored in public view
• Junk motor vehicles & graffiti
• Prohibited Yard Parking

The Community Service Inspector position performs inspections, enforcement of codes, ordinances and regulations. The candidate will have excellent communication and effective problem-solving skills to provide general information and customer assistance. Must be friendly, professional, and attentive to the needs of both external and internal customers and provide resolution to customer concerns and/or questions. Maintain a positive and proactive approach to the guidelines and Division goals. Will collect data and requests from field investigations to process. Prepares written records of proceedings and well as original correspondence to customers. May perform other duties as assigned.

WORKING CONDITIONS

This position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions.

This is a Houston Public Works Emergency Management position at the Tier I Level.

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.

EXPERIENCE REQUIREMENTS

One year of experience related to customer service or an area of inspection to be performed is required.

Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

MINIMUM LICENSE REQUIREMENTS

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving. (AP 2-2).

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

Selection/Skills Tests Required: None. However, the Department may administer a skill assessment evaluation.

Safety Impact Position: Yes. If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification. Pay Grade - 16

Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.