Community Service Inspector (Community Code Enforcement)

City-of-Houston,-T; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

City of Houston’s Houston Permitting Center seeks a Community Service Inspector to support the Community Code Enforcement Division. This role conducts inspections, enforces codes, and coordinates with residents to resolve blight and nuisance issues in Houston neighborhoods.

Candidates must have a high school diploma or GED, one year of customer service or inspection-related experience, and a valid Texas driver’s license. The position includes physical duties and potential drug testing.

Qualifications

• Requires a high school diploma or GED.
• Experience in customer service or inspection preferred.
• Bi-lingual skills preferred.

Responsibilities

• Perform field inspections and enforce city codes.
• Prepare written records and correspondence for cases.
• Assist the public with information and guidance.

Skills

Customer service

Communication

Problem solving

Inspection procedures

Education

High School Diploma or GED

Tools

Microsoft Office

INFOR

Microsoft Excel

Job description

APPLICATIONS ACCEPTED FROM

All Persons Interested

SERVICE LINE/SECTION

Houston Permitting Center/Community Code Enforcement

LOCATION

601 Sawyer

WORKDAYS & HOURS

Monday - Friday, 8 a.m. - 5:00 p.m.*

*Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Houston Public Works- Houston Permitting Center is looking for a Community Service Inspector within the Community Code Enforcement Division (CCE). CCE works to improve quality of life in Houston neighborhoods by reducing blight and substandard living condidtions through city code inspections and enforcement. CCE administers the city's dangerous building demolitions and public hearings. In addition, CCE conducts residential property property code inspections and enforcement addrssing the following issues:

• Overgrown lots
• Dangerous vacant buildings
• Nuisances on private property
• Matreials & appliances stored in public view
• Junk motor vehicles & graffiti
• Prohibited Yard Parking

The Community Service Inspector positions performs inspections, enforcement of codes, ordinances and regulations. The candidate will have excellent communication and effective problem-solving skills to provide general information and customer assistance. Must be friendly, professional and attentive to the needs of both external and internal customers and provide resolution to customer concerns and/or questions. Maintain a positive and proactive approach to the guidelines and Division goals. Will collect data and requests from field investigations to process. Prepares written records of proceedings and well as original correspondene to customers. May perform other duties as assigned.

WORKING CONDITIONS

This position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis. There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions.

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade.

EXPERIENCE REQUIREMENTS

One year of experience related to customer service or an area of inspection to be performed is required. Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

LICENSE REQUIREMENTS

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving.

PREFERENCES

Preference will be given to applicants who have the certification, knowledge, and experience below:

• Bi-lingual skill set
• Previous INFOR experience/knowledge
• Experience with Microsoft Suite applications.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

SELECTION/SKILLS TESTS REQUIRED

None. However, the Department may administer a skill assessment evaluation.

SAFETY IMPACT POSITION

Yes. If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade - 16

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.