Community Sales Manager

Clayton; West Chester (Chester County); On-site; USD 300,000 - 360,000; Full time

Benefits offered by this job

Base salary + uncapped commission

Paid time off 4 weeks

Health and life insurance

401(k)

Parental leave

Tuition assistance

Company discounts

Job summary

Arbor Homes is hiring a Community Sales Manager for the Cincinnati/Dayton market. You will drive home sales through broker relations, events, and strategic marketing, with a focus on delivering exceptional buyer experiences.

You will manage leads, guide buyers through design selections, loans, and closing steps, and collaborate with construction teams to ensure timely delivery. The role rewards performance with strong compensation and growth opportunities.

Qualifications

• Strong interpersonal and communication skills for client engagement.
• Ability to learn quickly with attention to detail and memory for processes.
• Comfort with changing priorities and managing multiple projects.

Responsibilities

• Attract potential homebuyers through marketing events, broker relations and referrals.
• Qualify leads by greeting visitors, registering information and assessing needs.
• Sell homes by following up with prospects and presenting options.
• Coordinate contracts, design selections, and loan-related documentation.
• Ensure pre-construction and closing processes are completed accurately.
• Develop and implement a community marketing plan to drive traffic.
• Maintain homeowner relations by regular progress updates and issue resolution.
• Attend closings and pursue ongoing training to stay current.

Skills

People skills

Communication

Adaptability

Multi-tasking

Relationship building

Sales drive

Job description

About The Role:

Arbor Homes is currently looking to hire a Community Sales Manager for our Cincinnati/Dayton market. The right candidate will understand that your success is fully determined by your contributions and drive for accomplishment. Your hard work will be rewarded with one of the best compensation packages in the industry.

Why Arbor?

Are you looking for a dynamic career in a lively workplace committed to customer service? We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!

What’s In It For You?

• Base salary + uncapped commission opportunities

Our top-performing Community Sales Managers earn well over $300,000 annually.

• Advancement opportunities
• Exposure to executive leadership
• Opportunity to work with the largest new home builders in Indianapolis
• Team outings and company-sponsored volunteer events
• 4 weeks of Paid Time Off!
• Access to health and life insurance, 401(k), paid parental leave, tuition assistance, company discounts, etc.

What Will You Be Doing?

• Attract potential homeowners by studying competition, building broker relations, obtaining referrals, preparing advertisements, contacting leads, organizing special marketing events, inspecting appearance of models, training model attendants.
• Identify potential homeowners by greeting visitors at models, entering registration information, identifying needs, assessing interests, explaining the product and options.
• Sell homes by following up with prospects, pointing out product advantages, representing company’s interests.
• Complete and enforcing Purchase Agreement by writing specifications, obtaining earnest money, completing design center selections, following up on loan application and required documentation for loan approval.
• Meet contract requirements by following up on adjustments and corrections, coordinating information and requirements with construction manager, completing pre-construction, drywall, and pre-closing inspections.
• Develop and implement community marketing plan to draw traffic into communities and to supplement corporate-driven marketing campaigns.
• Maintain rapport with homeowner by communicating progress, resolving homeowner concerns.
• Complete home closing by fulfilling requirements, contractual obligations, and attending closing.
• Maintain professional and technical knowledge by completing company training program, attending educational workshops, reviewing professional publications.
• Contribute to team effort by accomplishing related results as needed.
• Build excitement and enjoy the process of changing our homeowners’ lives.
• Manage multiple projects and customers simultaneously

What Will You Bring?

• Very socially-focused
• Ability to learn quickly and thoroughly with a high level of detail retention and recall
• Must recognize and adjust to change
• Ability to adjust to variety
• Ability to manage multiple projects simultaneously while handling challenges and interruptions, all while maintaining focus on big-picture thinking.
• Setting and achieving specific standards for self and others

This is subject to change based on needs or if special circumstances should arrive.

Arbor Homes is committed to creating an inclusive workplace. Arbor Homes is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Arbor Homes participates in E-Verify

Business Unit -

Arbor Homes