Community Ride Coordinator & Dispatch

Addison Press Inc; Middlebury (VT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

25 paid days off

100% employer paid health insurance

Retirement plan with employer match

Long & short-term disability insurance

Life Insurance

Job summary

Addison Press Inc is seeking a dedicated customer service representative in Middlebury, VT. In this role, you will help schedule rides and communicate services effectively to community members. You will be integral to a nonprofit organization that serves important transportation needs.

The position requires strong attention to detail, a positive attitude, and the ability to work in a busy environment. Benefits include comprehensive health insurance, paid time off, and a retirement plan.

Qualifications

• Experience in customer service or public-facing roles.
• Ability to communicate effectively and compassionately.
• Capacity to thrive in a fast-paced environment.

Responsibilities

• Schedule rides for community members in an efficient manner.
• Communicate services clearly to clients.
• Assist clients with inquiries and provide outstanding service.

Skills

Strong attention to detail

Positive attitude

Ability to learn new software

Ability to handle many calls

Job description

Addison Press Inc is seeking a dedicated customer service representative in Middlebury, VT. In this role, you will help schedule rides and communicate services effectively to community members. You will be integral to a nonprofit organization that serves important transportation needs.

The position requires strong attention to detail, a positive attitude, and the ability to work in a busy environment. Benefits include comprehensive health insurance, paid time off, and a retirement plan.