Community / Retail Pharmacy Technician II

Baptist Health; New Albany (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health is seeking a Community/Retail Pharmacy Technician to support pharmacists at Baptist Health Floyd, New Albany, IN. You will handle prescription filling, patient information updates, and point-of-sale transactions in a patient-centered setting.

You will assist with inventories, nonsterile compounding under supervision, and occasional transportation of medications. Training new staff and collaborating with the health team are key parts of the role.

Qualifications

• High school diploma or equivalency required.
• Prior retail pharmacy experience preferred.
• Indiana Board of Pharmacy registration required by hire date.
• PTCB certification required.

Responsibilities

• Assist pharmacists with filling and dispensing community prescriptions.
• Enter computer orders, update patient information, and process POS transactions.
• Deliver medications to discharging patients per pharmacist requests.
• Perform nonsterile compounding under supervision of a pharmacist.
• Assist in inventory management and restocking.
• Support training of new staff and participate in meetings.

Skills

Customer service

Teamwork

Pharmacy operations

Attention to detail

Communication

Education

High school diploma or equivalence

PTCB certification

Job description

Summary

The primary purpose of the Community/Retail Pharmacy Technician is to assist the Pharmacist and Pharmacy Manager with serving customers and maintaining the Community Pharmacy at Baptist Health. This position requires taking responsibility within appropriate guidelines under the supervision of the pharmacist for many of the medication preparation and distribution duties. The Community Pharmacy Technician will assist the Community Pharmacy Manager and Staff Pharmacists in prescription fulfillment, playing a key role in pharmacy operations and providing excellent patient service. The Community Pharmacy Technician functions in a multi-skilled environment, which requires the application of teamwork, leadership and flexibility. This position has a high degree of interaction with patients, family members, visitors and other members of the health care team.

Job Description:

Baptist Health is looking for Community/Retail Pharmacy Technician to join our pharmacy team at Baptist Health Floyd, 1850 State Street, New Albany, IN!

• Performs all functions and duties with the patient at the center, ensuring prompt and friendly service in the Community Pharmacy.
• Performs all tasks associated with the filling and dispensing of community prescriptions, including computer order entry, updating patient information, filling and labeling prescriptions, and completing transactions at the point of sale.
• Delivery of medications to discharging patients per Pharmacist's requests.
• Completes prescriber outreach for prescription refills under direct pharmacist supervision.
• Assists with scheduling and coordinating home delivery for prescriptions.
• Assists in inventory management processes, including order review, inventory returns, restocking shelves, and physical inventory preparation.
• Ability to prioritize workflow by patient impact and ensure that all assigned tasks are completed at the end of the shift.
• Performs simple nonsterile compounding per current USP<795> guidelines and as permitted by state law under the direct supervision of a pharmacist.
• Assists in training new staff when assigned.
• Escalates all identified problems or patient complaints, if they cannot be corrected by the employee, to the Pharmacist.
• Attends and contributes to the content of meetings and committees as assigned.

Minimum Requirements

• High school diploma or equivalency is required.
• Previous retail pharmacy experience preferred.
• If not currently registered, the registration with Indiana Board of Pharmacy will be required before or on the date of hire (only an application and fee).
• PTCB certification required.

Baptist Health is an Equal Employment Opportunity employer.