Community pharmacy technician

Baptist Health System KY & IN; New Albany (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Baptist Health System KY & IN is seeking a full-time Community Pharmacy Technician in New Albany, IN. In this role, you will support pharmacists in processing prescriptions, managing inventory, and assisting patients at the pharmacy counter.

The ideal candidate will have a high school diploma, experience as a pharmacy technician, and strong customer service skills. The position requires attention to detail and the ability to follow established protocols for patient safety.

Qualifications

• Experience supporting prescription processing.
• Knowledge of community pharmacy operations and regulations.
• Current pharmacy technician registration/certification.
• Skill in inventory control.
• Strong customer service skills.

Responsibilities

• Support pharmacists in dispensing medications.
• Assist patients at the pharmacy counter.
• Manage inventory and check for expired products.
• Ensure compliance with safety standards.

Skills

Prescription processing

Community pharmacy operations

Inventory control

Customer service

Attention to detail

Basic computer proficiency

Education

High school diploma or equivalent

Completion of pharmacy technician training program

Job description

Company Description Baptist Health System KY & IN is a full-spectrum health system founded in 1924 and dedicated to improving the health of communities across Kentucky and Southern Indiana. The system includes nine hospitals and more than 400 points of care, such as outpatient centers, physician practices, urgent care clinics, surgical and diagnostic centers, and home care services. With over 23,000 employees and a large network of employed and independent providers, Baptist Health offers a wide range of clinical and non-clinical career opportunities. All Baptist Health hospitals have earned either Magnet® or Pathway to Excellence® designations, reflecting a strong commitment to nursing and patient care quality. Team members join a mission-driven organization that prioritizes collaboration, professional growth, and high standards of care.

Role Description This is a full-time, on-site Community Pharmacy Technician role based in New Albany, IN. The Community Pharmacy Technician supports pharmacists in dispensing medications by processing prescriptions, entering and verifying patient and insurance information, and preparing medications for final pharmacist check. The role includes assisting patients at the pharmacy counter, answering phone inquiries, and providing clear, respectful communication about medication pick-up, refills, and basic pharmacy procedures. Daily responsibilities also involve managing inventory, stocking and rotating medications, checking for expired products, and maintaining accurate records. The technician helps ensure compliance with regulatory and safety standards, follows established protocols, and contributes to a clean, organized, and efficient pharmacy environment. Collaboration with pharmacists, nurses, and other healthcare team members is essential to support safe, timely, and patient-centered medication services.

Qualifications

• Demonstrated experience supporting prescription processing, including entering, reviewing, and preparing prescriptions for pharmacist verification.
• Knowledge of community pharmacy operations and workflows, with the ability to follow state and federal regulations and organizational policies.
• Experience working as a pharmacy technician or in a similar pharmacy support role; current pharmacy technician registration/certification as required by state regulations (or eligibility to obtain within required timeframe).
• Skill in inventory control, including ordering, receiving, stocking, and monitoring medication and supply levels to reduce waste and prevent shortages.
• Strong customer service skills, with the ability to communicate clearly, handle sensitive information discreetly, and assist patients and caregivers in a courteous, professional manner.
• Attention to detail, accuracy in data entry and labeling, and the ability to follow standardized procedures and safety protocols.
• Basic computer proficiency and familiarity with pharmacy software systems, electronic health records, and insurance/billing processes.
• High school diploma or equivalent required; completion of an accredited pharmacy technician training program preferred.
• Ability to stand for extended periods, lift and move supplies as needed