Community / Retail Pharmacy Tech

Baptist Health; Elizabethtown (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health is seeking a Community/Retail Pharmacy Technician to support pharmacists and manage daily community pharmacy operations at Baptist Health Hardin in Elizabethtown, KY. You will assist with prescription fulfillment, patient interactions, and coordination of home delivery under pharmacist supervision.

The role emphasizes teamwork, flexibility, and high patient service levels in a community setting, with opportunities to contribute during meetings and committees as assigned.

Qualifications

• High school diploma or equivalency is required.
• Previous retail pharmacy experience preferred.
• If not currently registered, Kentucky Board of Pharmacy registration will be required before or on the date of hire (application and fee).
• PTCB certification preferred.

Responsibilities

• Assists the Pharmacist and Pharmacy Manager with patient-centered service in the Community Pharmacy.
• Fills and dispenses prescriptions, handles computer order entry, updates patient information, and processes transactions at the point of sale.
• Delivers medications to discharging patients as directed by the Pharmacist.
• Performs prescription refills outreach under direct pharmacist supervision.
• Assists with home delivery scheduling and coordination for prescriptions.
• Assists inventory management including order review, returns, restocking, and physical inventory prep.
• Performs simple nonsterile compounding under supervision per USP 795 and state law.
• Assists in training new staff when assigned.
• Escalates patient issues to the Pharmacist when unresolved.

Skills

Customer service

Teamwork

Communication

Attention to detail

Education

High school diploma or equivalent

State registration (Kentucky Board of Pharmacy) on hire

Tools

Pharmacy software

Nonsterile compounding per USP 795

Job description

Summary

The primary purpose of the Community/Retail Pharmacy Technician is to assist the Pharmacist and Pharmacy Manager with serving customers and maintaining the Community Pharmacy at Baptist Health. This position requires taking responsibility within appropriate guidelines under the supervision of the pharmacist for many of the medication preparation and distribution duties. The Community Pharmacy Technician will assist the Community Pharmacy Manager and Staff Pharmacists in prescription fulfillment, playing a key role in pharmacy operations and providing excellent patient service. The Community Pharmacy Technician functions in a multi-skilled environment, which requires the application of teamwork, leadership and flexibility. This position has a high degree of interaction with patients, family members, visitors and other members of the health care team.

Job Description:

Baptist Health is looking for Community/Retail Pharmacy Technician to join our pharmacy team at Baptist Health Hardin, 913 N. Dixie Hwy, Elizabethtown, KY!

• Performs all functions and duties with the patient at the center, ensuring prompt and friendly service in the Community Pharmacy.
• Performs all tasks associated with the filling and dispensing of community prescriptions, including computer order entry, updating patient information, filling and labeling prescriptions, and completing transactions at the point of sale.
• Delivery of medications to discharging patients per Pharmacist's requests.
• Completes prescriber outreach for prescription refills under direct pharmacist supervision.
• Assists with scheduling and coordinating home delivery for prescriptions.
• Assists in inventory management processes, including order review, inventory returns, restocking shelves, and physical inventory preparation.
• Ability to prioritize workflow by patient impact and ensure that all assigned tasks are completed at the end of the shift.
• Performs simple nonsterile compounding per current USP<795> guidelines and as permitted by state law under the direct supervision of a pharmacist.
• Assists in training new staff when assigned.
• Escalates all identified problems or patient complaints, if they cannot be corrected by the employee, to the Pharmacist.
• Attends and contributes to the content of meetings and committees as assigned.

Minimum Requirements

• High school diploma or equivalency is required.
• Previous retail pharmacy experience preferred.
• If not currently registered, the registration with Kentucky Board of Pharmacy will be required before or on the date of hire (only an application and fee).
• PTCB certification preferred.

Baptist Health is an Equal Employment Opportunity employer.