Community Retail Lead — Sales & Store Ops

KrocQuincy; Brighton (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Employee assistance program

Professional development opportunities

Job summary

The Salvation Army Thrift Store in Brighton, MI is seeking a Lead Store Sales Associate to support store management and oversee daily retail operations. The role emphasizes customer service, product flow, and ensuring a positive shopping environment.

Responsibilities include leading on shift, managing banking and deposits, and driving sales goals while maintaining store appearance and compliance with procedures. Strong English communication and basic computer skills are required.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to speak, write and understand English.
• Basic computer skills including Point of Sale system.
• Proficient cash handling and accurate change given.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.

Skills

English

POS System

Payroll software

Cash handling

Education

High School Diploma

Job description

The Salvation Army Thrift Store in Brighton, MI is seeking a Lead Store Sales Associate to support store management and oversee daily retail operations. The role emphasizes customer service, product flow, and ensuring a positive shopping environment.

Responsibilities include leading on shift, managing banking and deposits, and driving sales goals while maintaining store appearance and compliance with procedures. Strong English communication and basic computer skills are required.