Community Resource Navigator for Aging & Disability

Easter Seals NH, Inc.; Manchester (NH); Hybrid; USD 37,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

PTO from day one

Up to 9 paid holidays + floating day

403(b) employer match up to 3%

Tuition reimbursement

Student loan repayment

Wellness programs

Job summary

Easterseals NH, Inc. seeks a Community Resource Specialist to educate, advocate, and connect NH residents with long-term supports. The role supports individuals in decision-making and navigation of community resources, delivering person-centered guidance across office and community settings.

The position is full-time with a 40-hour week, based between Manchester and Nashua offices, offering comprehensive benefits and the chance to impact independence and quality of life for adults and seniors.

Qualifications

• Bachelor’s Degree in Social Work, Education, Human Services, Sociology, Cultural Anthropology, or Behavioral Science or five years’ experience with elderly/disabled populations in lieu of a degree.
• Strong oral, written and interpersonal skills.
• Basic knowledge of community long-term care services for elderly/disabled populations.
• Basic knowledge of Medicaid/Medicare programs.

Responsibilities

• Perform assessments of caller’s situation and provide referrals to long-term supports and services through various channels.
• Provide information on and referrals to community resources meeting client needs.
• Deliver long-term support counseling in hospitals, rehab facilities, and nursing homes.
• Complete eligibility screening and assist with understanding and applying for State and Federal programs.
• Complete documentation in assigned database per contract and InformUSA protocols.
• Provide Medicare information and counseling during the Medicare Annual Enrollment Period.
• Attend mandated meetings and assist with general office tasks as needed.
• Obtain certification such as InformUSA AIRS within 6–12 months of hire.

Job description

Easterseals NH, Inc. seeks a Community Resource Specialist to educate, advocate, and connect NH residents with long-term supports. The role supports individuals in decision-making and navigation of community resources, delivering person-centered guidance across office and community settings.

The position is full-time with a 40-hour week, based between Manchester and Nashua offices, offering comprehensive benefits and the chance to impact independence and quality of life for adults and seniors.