Community Resource Advocate

The Hub Whitley County Resource Center; Columbia City (IN); On-site; USD 22,000 - 39,000; Full time

Job summary

The Hub Whitley County Resource Center is seeking a Community Resource Navigator to connect individuals and families with services, assess needs, and guide them through available resources.

You will coordinate referrals, maintain a resource directory with partners, and support outreach efforts to improve access to services across Whitley County. Emphasis is on confidentiality, collaboration, and compassionate service.

Qualifications

• Associates or Bachelors degree in Human Services, Social Work, Public Health, Education, Community Development, or related field preferred.
• Experience serving individuals, families, or communities is valued and may be considered as important as formal education.
• Commitment to serving others and strengthening communities is essential.

Responsibilities

• Provide information, referrals, and follow-up to help clients identify needs and access resources.
• Assist with completing applications, scheduling appointments, and navigating systems as needed.
• Maintain knowledge of resources, eligibility requirements, and referral processes.
• Develop and maintain relationships with community partners and agencies in Whitley County.
• Promote awareness of resources through outreach and community engagement.
• Track referrals and outcomes to support program evaluation and continuous improvement.

Skills

Communication

Interpersonal skills

Active listening

Organization

Time management

Problem solving

Confidentiality

Tech literacy

Social media

Resource knowledge

Education

Associate's or Bachelor's degree in Human Services, Social Work, Public Health, Education, Community Development, or related field

Job description

The Hub Whitley County Resource Center is seeking a Community Resource Navigator to connect individuals and families with services, assess needs, and guide them through available resources.

You will coordinate referrals, maintain a resource directory with partners, and support outreach efforts to improve access to services across Whitley County. Emphasis is on confidentiality, collaboration, and compassionate service.