Community Residence Monitor

Acacia Network; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Job summary

Acacia Network is seeking a Community Residence Monitor (CRM) to supervise residents in a therapeutic setting. You will help residents develop daily living skills, ensure safety, and document all activities per NYS OMH policies.

The role requires collaboration with the Program Director and Shift Supervisor. The CRM will assist with meal prep, medication monitoring, and community appointments, while supporting residents’ social skills and overall wellbeing in a bilingual, culturally competent

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• One year of experience in Human Services or Behavioral Health preferred.
• Strong communication and documentation skills; ability to work in a culturally diverse environment.

Responsibilities

• Provide residents with daily living support and skills development.
• Monitor resident activity and maintain safety in accordance with policies.
• Document incidents and follow incident reporting procedures.
• Assist with meal preparation and basic housekeeping when needed.
• Escort clients to appointments and activities in the community.
• Support medication monitoring as required by program policies.
• Contribute to social skills development and reduce isolation.

Skills

Customer service

Teamwork

Documentation

Education

High School Diploma/GED

Job description

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

Under the supervision of the Program Director and Shift Supervisor, the Community Residence Monitor (CRM) has the responsibility of providing residents with the highest quality care within a therapeutic environment. The CRM is responsible to ensure patient safety and programmatic compliance with facility rules. This individual must demonstrate the knowledge and skills needed to provide appropriate care based on the assigned unit. This CRM will adhere to all policies, procedures and regulations set forth by New York State Office of Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.

KEY ESSENTIAL FUNCTIONS

• Provides assertiveness and self-advocacy training designed to promote residents’ ability to make life changes and increase self-awareness.
• Assist residents with developing daily living skills.
• Report incidents as needed while remaining calm and in compliance with the organization’s Incident Reporting Policy.
• Monitor all client activity in common areas.
• Assist in the development of social skills intended to diminish tendencies towards isolation and withdrawal.
• Maintain and develop work-related knowledge and skills through continuous learning activities, attendance at in-services and workshops, industry seminars and conferences, speaker series, etc.
• Provide support in the following areas: selection and/or preparation of food, cleaning and washing clothes, maintenance of environment.
• Meal preparation on weekends and on weekdays in the absence of the cook.
• Medication Monitoring.
• Escort clients on appointments within the community via agency and public transportation.
• Other duties as assigned.

REQUIREMENTS

• High School Diploma/GED required, Associate Degree preferred.
• One (1) year of experience in Human Services or Behavioral Health preferred.
• Significant desire to work with people struggling with a mental illness to help them improve their lives.
• Positive attitude with excellent customer service skills.
• Ability to work well within a team and to contribute positively.
• Excellent documentation skills and follow protocol.
• Comfortable working in a culturally diverse environment.

WHY JOIN US?

Acacia Network providesa comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.