Assistant Program Director

Acacia Network; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Acacia Network seeks an Assistant Program Director to oversee the Promesa Community Residence and Apartment Treatment Program in accordance with NYSOMH standards. Under the Program Administrator, you will supervise intake services and help implement care, resources, and measurable outcomes for residents and clients.

You will coordinate multiple departments, ensure compliance with regulatory requirements, attend meetings, manage admissions and discharges, and support incident reporting while

Qualifications

• Master’s degree in the human service field; LMSW or LMHC preferred; Bachelor’s degree required.
• At least 3 years’ experience in social services and some supervisory experience.
• Excellent oral and written communication skills.
• Strong organizational and time management abilities.
• Ability to respond to after-hours calls for program management and building emergencies.

Responsibilities

• Oversee daily management of the residences with the co-Assistant Director.
• Supervise Community Residence staff and ensure policy compliance.
• Prepare and report program evaluations and outcomes to the Administrator.
• Coordinate admissions, discharges, and census management.
• Liaise with referral agencies and external partners.

Skills

Communication

Organization

Time management

Flexibility

Written communication

Education

Master’s degree in human services

LMSW/LMHC preferred

Bachelor’s degree in human services

Job description

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

Under supervision of the Program Administrator, the Assistant Program Director ensures quality care and oversees the functions of the Promesa Community Residence or the Apartment Treatment Program according to NYSOMH regulatory and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of patients and/or clients. The Assistant Director provides supervision to the intake services and works with the co-Assistant Program Director to develop, implement, track, report, and evaluate measurable outcomes. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.

The overall responsibilities of the Assistant Program Director include assisting the Administrator of the Community Residences with the management and operation of OMH funded programs across within the Community Residence. The Assistant Program Director oversees the operations of all departments to assure that they follow agency procedures and operates in accordance with all regulatory agency requirements. The Assistant Program Director performs all tasks and duties delegated by the Administrator.

KEY ESSENTIAL FUNCTIONS

• Confers with and assists the co-Assistant Director in the everyday management of the residences.
• Has direct oversight and supervision of Community Residence Staff.
• Discusses the implementation of policies and procedures noting deficiencies, needed changes and amendments.
• Monitors and makes program evaluations and reports results to Administrator.
• Oversee and prepare program reports.
• Supervise the administrative operations of the residence addressing and implementing incident reporting requirements established by regulatory agencies and Acacia Network.
• Assists with evaluation, counseling, discipline and generally ensures that community residence staff are performing satisfactorily.
• Ensure daily residence documentation is maintained accurately and consistent with OMH standards.
• Participates in quality assurance review and investigation process.
• Attends Acacia departmental and development meetings.
• Partner with Acacia network and its divisions.
• Direct care coordination through monitoring of resident progress.
• Participates and support the operations of admissions, discharges and census management within the residences.
• Determines and contacts agencies which might be utilized for referrals.
• All other duties as assigned by the Administrator.

REQUIREMENTS

• Master’s degree in the human service field. Licensed Master’s Social Worker (LMSW) or eligible for credentials within 6 months of hire or Licensed Mental Health Counselor (LMHC) preferred. Bachelor’s degree in the human service field required.
• At least 3 year’s experience in social services and some supervisory experience.
• Ability to communicate effectively orally and in writing.
• Highly organized, motivated self-starter. Excellent time management skills.
• Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines.
• General knowledge of organization, community and/or social service resources and programs.
• Ability to respond to after-hour calls for program management and building emergencies.
• Ability to work flexible hours, including evenings and some weekends as needed.

WHY JOIN US?

Acacia Network providesa comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.