Community Relations Director - Grow Occupancy & Impact

Compass Senior Living; Hayden (ID); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Accrue vacation and sick time starting

401(k) retirement savings plan with (1

Education reimbursement program

Wellness and Fitness Resources

Early access pay options

Career growth through ongoing training

Job summary

Compass Senior Living in Hayden, Idaho seeks a Community Relations Director to lead sales and marketing efforts, drive occupancy, and support the community’s financial success through strategic plans and exceptional customer service.

You’ll build relationships with prospective residents, families, healthcare partners, and team members while training staff to handle inquiries, tours, and service needs. A bachelor’s degree or relevant experience and strong English communication are required.

Qualifications

• Bachelor's degree or relevant experience in related field.
• Compassion, kindness and desire to work with elders and families.
• Ability to multi-task in a team environment and work independently.
• Excellent customer service and interpersonal skills; strong English communication.
• Pass criminal background check and have a valid driver's license; health requirements met.

Responsibilities

• Lead the sales and marketing process to increase occupancy; collaborate with leadership team.
• Make sales calls, schedule educational presentations, and coordinate marketing events.
• Outreach to nursing homes, physician offices, and other health care professionals.
• Train and support team members to handle inquiries, tours, and service needs.
• Maintain knowledge of federal/state regulations related to elder care and marketing.
• Prepare reports and develop strategic marketing plans; model Compass Senior Living values.

Skills

Customer service

Interpersonal skills

Verbal communication

English proficiency

Social media familiarity

Organization & multitasking

Independent work

Education

Bachelor's degree or relevant experience in related field

Tools

Computer literacy

Online programs

Social media tools

Job description

Compass Senior Living in Hayden, Idaho seeks a Community Relations Director to lead sales and marketing efforts, drive occupancy, and support the community’s financial success through strategic plans and exceptional customer service.

You’ll build relationships with prospective residents, families, healthcare partners, and team members while training staff to handle inquiries, tours, and service needs. A bachelor’s degree or relevant experience and strong English communication are required.