9776 Community Relations Director

Full Spectrum Search Group; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Established community

Sales team

Independent living

Flat-fee bonus

Regional leadership

Census growth impact

Job summary

Full Spectrum seeks a Community Relations Director for a premier senior living community in Boise, Idaho. This full-time, permanent role focuses on external outreach, referral development, events, and driving census growth.

You will join an established sales team, leveraging existing leads, tours, and community relationships to showcase independent living, assisted living, and memory care options. A strong emphasis is placed on relationship-building with healthcare professionals, families, and

Qualifications

• 2+ years in sales, marketing, business development, or community relations.
• Experience with external outreach, referrals, and events.
• Strong relationships with healthcare professionals and community partners.
• Excellent communication, organization, follow-up and service mindset.

Responsibilities

• Proactively develop relationships with hospitals, clinics, and referral sources to generate leads.
• Drive external outreach, represent the community at events and activities.
• Plan and execute events to generate resident leads and raise awareness.
• Build relationships with prospective residents and families through the sales process.
• Respond to inquiries, conduct tours, manage leads, and follow up.
• Promote independent living, assisted living and memory care based on needs.
• Collaborate with the sales team to manage leads and support census growth.
• Maintain accurate prospect information in the CRM.

Skills

Sales experience

Marketing

Business development

Community relations

Relationship-building

Communication skills

Customer service

Job description

Community Relations Director – Senior Living Community

We are seeking a Community Relations Director to join a well-established senior living community in Boise, Idaho.

This is a full-time, permanent, salaried position with a respected senior living operator. The community is looking to add a sales professional to an established team, with a primary focus on external outreach, referral relationships, events, and driving census growth.

Perks

• Join an established senior living community with a historically strong census and consistent lead and tour volume.
• Opportunity to become part of a sales team, with an existing foundation of leads, tours, and community relationships.
• Sell across a unique continuum of care, including independent living and assisted living.
• Competitive compensation package with a flat-fee bonus plan.
• Supportive regional leadership focused on setting the sales team up for success.
• Opportunity to make a direct impact on community census through outreach, events, referral development, and relationship building.
• Work with a respected senior living organization with a strong track record in the industry.
• Career growth and development opportunities within the company.

Qualifications

• 2+ years of sales, marketing, business development, or community relations experience.
• Senior living, assisted living, memory care, healthcare, skilled nursing, home health, hospice, or related experience preferred.
• Demonstrated success with external outreach, referral development, and community events.
• Strong relationship-building skills with healthcare professionals, community partners, prospective residents, and families.
• Comfortable discussing assisted living and higher-acuity care options with prospective residents and their families.
• Excellent communication, organization, follow-up, and customer service skills.
• Collaborative personality and the ability to work effectively as part of an established sales team.
• Existing relationships within the Boise market are a plus.
• Current and valid driver's license.

Responsibilities

• Proactively develop relationships with hospitals, clinics, healthcare professionals, referral sources, and community organizations to generate new leads and referrals.
• Drive external outreach and represent the community at networking opportunities, events, and community activities.
• Plan, coordinate, and execute events designed to generate prospective resident leads and increase community awareness.
• Build and maintain strong relationships with prospective residents and their families throughout the sales process.
• Respond promptly to inquiries, conduct tours, manage leads, and complete purposeful follow-up.
• Promote the community's independent living, assisted living, and memory care offerings based on each prospect's needs.
• Help prospective residents and families understand the value of the community and navigate urgency around making a move.
• Collaborate with the existing sales team to manage leads and support overall census growth.
• Maintain accurate prospect information and activity within the CRM.
• Partner with community leadership to identify opportunities to improve occupancy and strengthen the community's presence in the local market.

Full Spectrum is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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