Community Relations Associate

Encore Healthcare Services; Schaumburg (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Encore Village is seeking Community Relations Associates to support residents’ daily needs in a full-time or part-time role under licensed nursing supervision. Responsibilities include housekeeping, dining assistance, safety monitoring, and engagement with residents to enhance quality of life.

The position emphasizes compassionate care, teamwork, and effective communication to ensure a safe, supportive environment for older adults. CPR certification is preferred or obtainable.

Qualifications

• Compassionate, patient, and respectful approach to working with older adults.
• Strong communication and teamwork skills.
• Ability to perform a variety of resident support and household tasks.

Responsibilities

• Assist with daily living tasks, housekeeping, bed making, and laundry.
• Perform safety checks and report changes in residents’ well-being.
• Assist residents with meals, dining room escorts, and tray delivery.
• Encourage participation in social, recreational, and therapeutic activities.
• Plan, set up, and facilitate activities and community outings.

Skills

Compassionate communication

Teamwork

Resident support

Adaptability

Safety awareness

Education

CPR certification (or willingness to obtain)

Job description

Encore Village is seeking Full-Time and Part-Time Community Relations Associates to support residents’ daily needs and enhance their quality of life. Under the supervision of licensed nursing staff and the SLP Manager, this role includes housekeeping, laundry, dining assistance, resident engagement, safety monitoring, and support with daily living activities.

Responsibilities:

• Assist with daily living tasks, housekeeping, bed making, and laundry.
• Perform safety checks and report changes in residents’ physical, cognitive, or emotional well-being.
• Assist residents with meals, menu selection, dining room escorts, and tray delivery.
• Encourage participation in social, recreational, and therapeutic activities.
• Help plan, set up, and facilitate activities and community outings.
• Maintain accurate resident documentation and communicate concerns promptly to appropriate team members.
• Provide escort and wheelchair transportation assistance as needed.
• Respond to emergencies within the scope of training and certification.
• Attend staff meetings, complete required training, and collaborate with the care team.

Qualifications:

• Compassionate, patient, and respectful approach to working with older adults.
• Strong communication and teamwork skills.
• Ability to perform a variety of resident support and household tasks.
• Previous experience in senior living, assisted living, or memory care preferred.
• CPR certification or willingness to obtain certification, as required.

Join Our Team!

At Encore Village, you can make a meaningful difference every day by helping residents feel safe, supported, engaged, and empowered to live as independently as possible.