Community Reentry & Engagement Specialist

NFI Massachusetts, Inc.; Lynn (MA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Paid Vacation

Paid Holidays

Sick Leave

Life Insurance

Long-Term Disability Insurance

Tuition Reimbursement

Flexible Spending Accounts

EAPs

Pet Insurance

Home & Auto Insurance

Legal Plan

Employee Referral Bonus

Job summary

NFI Massachusetts, Inc. is seeking a Community Engagement & Transition Specialist in Lynn, MA to support justice-involved individuals transitioning back to the community through the STAR program.

You will lead outreach, build local connections, and help participants access housing, employment, and benefits while coordinating with ECSD and other providers. The role emphasizes independent, community-based work with strong organizational and communication skills.

Qualifications

• Bachelor’s degree preferred (or equivalent relevant/lived experience).
• Experience in workforce development, reentry services, or related human services field.
• Strong engagement and relationship-building skills.
• Ability to work independently in community-based settings.
• Strong organizational and communication skills.

Responsibilities

• Conduct outreach and engagement with assigned individuals in the community.
• Build and maintain strong connections with local resources and referral networks.
• Assist individuals in overcoming barriers to services (e.g., transportation, language, financial challenges).
• Support applications for employment, housing, and public benefits.
• Accompany individuals to court appearances and other appointments as needed.
• Provide coaching, guidance, and accountability to support program participation and goals.
• Collaborate on individualized service and treatment planning.
• Participate in group facilitation and team meetings as appropriate.
• Coordinate transitions between services and providers.
• Maintain accurate and timely documentation in the electronic health record (EHR).
• Ensure compliance with all NFI Massachusetts and ECSD policies and procedures.
• Organize volunteer activities in the community.
• Research and connect participants with free or reduced-cost recreational activities.

Skills

Engagement & relationship-building

Independent field work

Organizational skills

Communication skills

Education

Bachelor’s degree preferred

Tools

EHR (electronic health record)

Job description

NFI Massachusetts, Inc. is seeking a Community Engagement & Transition Specialist in Lynn, MA to support justice-involved individuals transitioning back to the community through the STAR program.

You will lead outreach, build local connections, and help participants access housing, employment, and benefits while coordinating with ECSD and other providers. The role emphasizes independent, community-based work with strong organizational and communication skills.