Community & Property Operations Manager

Cardinal Group Companies; Birmingham (AL); On-site; USD 50,000 - 85,000; Full time

Job summary

Cardinal Group Companies in Birmingham, AL seeks a Community Manager to protect, maintain, and enhance the value of the community while maximizing residents' living experience. This role directs the community's overall operational activities and leads the on-site team.

The position requires four years in property management, knowledge of Entrata and MS Office, and strong budgeting and communication skills. On-site work and safety, maintenance, leasing, and vendor coordination are core duties.

Qualifications

• Four (4) years' experience in property management.
• Working knowledge of property management software; Entrata is preferred.
• Working knowledge of Microsoft Office Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Strong written and verbal communications skills.
• Ability to work independently as a project leader and team member.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing and ongoing facility upkeep.
• Develop working income for operating the property, by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues and other resident concerns.
• Participates in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Skills

Property management

Leasing

Marketing

Resident relations

MS Office

Excel

Entrata

Google Workspace

Budgeting

Forecasting

Communication

Team leadership

Tools

Entrata

Microsoft Word

Excel

Google Workspace

Job description

Cardinal Group Companies in Birmingham, AL seeks a Community Manager to protect, maintain, and enhance the value of the community while maximizing residents' living experience. This role directs the community's overall operational activities and leads the on-site team.

The position requires four years in property management, knowledge of Entrata and MS Office, and strong budgeting and communication skills. On-site work and safety, maintenance, leasing, and vendor coordination are core duties.