Community Programs Lead & Team Coach

Support Solutions Of The Mid-south Llc; Jackson (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Support Solutions Of The Mid-south Llc in Jackson, TN is seeking a Community Manager to supervise Direct Support Professionals, coordinate staffing, and ensure services meet plans of care and regulatory standards. You will help ensure documentation, training, and scheduling are completed accurately and timely.

You will oversee transport arrangements, maintain open communication with staff and clients, and collaborate with supervisors to uphold quality and compliance across all shifts.

Qualifications

• Must have a high school diploma or equivalent.
• Must have one year's experience in direct service delivery with adults with intellectual disabilities.
• Must be able to do heavy lifting.
• Must have proficient computer knowledge.
• Must have a valid driver's license and driving record.
• Must meet background checks and training requirements.

Responsibilities

• Supervise Direct Support Professionals in assigned locations.
• Coordinate staffing schedules and coverage.
• Ensure services adhere to plans of care and regulatory standards.
• Maintain accurate documentation and records.
• Facilitate training and onboarding of staff.
• Coordinate safe transport to events, appointments, and sites.

Skills

Supervision

Communication

Time management

Leadership

Documentation

MS Office

Tools

MS Office

Job description

Support Solutions Of The Mid-south Llc in Jackson, TN is seeking a Community Manager to supervise Direct Support Professionals, coordinate staffing, and ensure services meet plans of care and regulatory standards. You will help ensure documentation, training, and scheduling are completed accurately and timely.

You will oversee transport arrangements, maintain open communication with staff and clients, and collaborate with supervisors to uphold quality and compliance across all shifts.