Community Programs Lead: Direct Services & Admin

Community Mainstreaming Associates, Inc.; Village of Westbury (NY); On-site; USD 52,000 - 60,000; Full time

Job summary

Community Mainstreaming Associates, Inc. in Westbury, NY is seeking a Community Lead Staff to manage an active participant caseload while supporting day-to-day program operations. Under the Vocational Coordinator, you will help with documentation, tracking, reporting, and quality assurance.

The role emphasizes onboarding new staff, ensuring timely service, maintaining rosters, and collaborating with families, employers, and the Circle of Support to promote compliant operations.

Qualifications

• Experience providing employment or vocational services to individuals with intellectual and/or developmental disabilities preferred.
• Strong organizational, documentation, and time-management skills.
• Ability to balance direct-service responsibilities with administrative deadlines.
• Must be computer proficient, including use of spreadsheets and electronic documentation systems.
• Valid NYS Driver's License required.
• Must have reliable transportation with proof of insurance and registration.

Responsibilities

• Direct Service: Maintain an active caseload and provide direct billable services to assigned participants.
• Direct Service: Provide individualized vocational services in accordance with participants' Life Plans, Staff Action Plans, employment goals, and authorized services.
• Direct Service: Support participants with job discovery, job development, job performance and employment retention as required.
• Administrative Responsibilities: Maintain and update designated program trackers, rosters, spreadsheets, and other operational records.
• Administrative Responsibilities: Review and approve program data and identify missing or incomplete information for follow-up with direct support staff.
• Administrative Responsibilities: Assist with collecting information needed for monthly and quarterly reporting.
• Operational Support: Serve as an experienced resource to staff regarding established program processes and administrative procedures.
• Operational Support: Assist staff with locating forms, understanding established workflows, and completing routine program processes.
• Additional Responsibilities: Maintain regular communication with the Vocational Coordinator regarding caseload and administrative responsibilities.

Skills

Program coordination

Documentation

Time management

Communication

Valid NYS Driver's License

Tools

Spreadsheet software

Job description

Community Mainstreaming Associates, Inc. in Westbury, NY is seeking a Community Lead Staff to manage an active participant caseload while supporting day-to-day program operations. Under the Vocational Coordinator, you will help with documentation, tracking, reporting, and quality assurance.

The role emphasizes onboarding new staff, ensuring timely service, maintaining rosters, and collaborating with families, employers, and the Circle of Support to promote compliant operations.