Community Programs Lead: Beneficiary Care & Compliance

The Salvation Army USA Central Territory; Waukegan (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory in Illinois seeks a Program Assistant to support a rehabilitation program within a thrift-store setting. You will help ensure program integrity while assisting beneficiaries on their recovery journey.

Responsibilities include enforcing house rules, orienting new beneficiaries, supervising meetings, and handling documentation and reporting. A valid driver's license is required, with potential eligibility for Salvation Army insurance.

Qualifications

• High School Diploma or Equivalent.
• Previous managerial experience preferred.
• Valid Driver's License with ability to qualify for Salvation Army insurance.

Responsibilities

• Enforce house rules and maintain center security.
• Conduct new beneficiary orientations and facility tours.
• Lead weekly house meetings and supervise activities.
• Supervise medication calls and ensure proper documentation.
• Respond to beneficiary inquiries and emergencies.
• Complete incident reports and Safe From Harm documentation.
• Conduct regular bed checks.
• Assist in resolving beneficiary problems and coordinate transport.

Skills

Analytical skills

Communication

Tech literacy

Conflict resolution

Math & reporting

Education

High School Diploma or Equivalent

Job description

The Salvation Army USA Central Territory in Illinois seeks a Program Assistant to support a rehabilitation program within a thrift-store setting. You will help ensure program integrity while assisting beneficiaries on their recovery journey.

Responsibilities include enforcing house rules, orienting new beneficiaries, supervising meetings, and handling documentation and reporting. A valid driver's license is required, with potential eligibility for Salvation Army insurance.