Community Programs & Engagement Coordinator II

WinnCompanies

Boston (MA)

On-site

USD 34,000 - 37,000

Full time

9 days ago

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Job summary

WinnCompanies is seeking a Community Coordinator II for Fairlawn Estates at the T, a 347-unit affordable housing community in Mattapan, MA. You will work as part of the property management team across Winn’s outcome areas, engaging residents and partners to identify needs and connect them with programs.

The role emphasizes building a network of community partners, managing referrals and interventions, and coordinating on- and off-site activities.

Qualifications

  • High school diploma or GED required.
  • Bachelor’s degree in Social Work, Public Policy or related field preferred.
  • Experience with computer systems, particularly Microsoft Office.
  • Bilingual in English and Spanish or Haitian Creole.

Responsibilities

  • Interact with prospective and current residents to achieve maximum occupancy.
  • Generate and manage traffic, lotteries, wait lists, tours, leasing, and follow-up on leads.
  • Prepare lease documentation and move-in paperwork; maintain databases and show units to standard.
  • Deliver customer service and educate residents on WinnPrograms, processes, and policies.
  • Review and distribute resident service requests; assist with events or programs as needed.
  • Assist on-site management with marketing documents, supplies, and reports.

Skills

Customer service
Interpersonal skills
Bilingual
Microsoft Office
Attention to detail
Time management

Education

High school diploma or GED
Bachelor’s degree (preferred)

Tools

Yardi
OneSite
RealPage

Job description

WinnCompanies is seeking a Community Coordinator II for Fairlawn Estates at the T, a 347-unit affordable housing community in Mattapan, MA. You will work as part of the property management team across Winn’s outcome areas, engaging residents and partners to identify needs and connect them with programs.

The role emphasizes building a network of community partners, managing referrals and interventions, and coordinating on- and off-site activities.

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