Property Manager II (University Crossing)

WinnCompanies; Hadley (MA); On-site; USD 62,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision coverage

401(k) with company match

Tuition reimbursement

Professional development

Flexible work options

Job summary

WinnCompanies is seeking a Property Manager II for University Crossing and Woodland Crossing, a 160-unit affordable housing community in Hadley, MA. You will manage, market, and maintain the community, meet financial objectives, and ensure regulatory compliance.

The role requires coordinating rent levels, occupancy, move-ins/outs, and renewals, while guiding staff and maintaining site standards. Growth opportunities and a strong benefits package accompany the position.

Qualifications

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Less than 1 year of supervisory experience.
• Knowledge of property management.
• Knowledge of landlord and tenant laws.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to multi-task and manage a fast-paced office environment.
• Ability to manage and work with a diverse group of people and personalities.
• Superb attention to detail.

Responsibilities

• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules and oversee preparation and submittal of rent increases and renewals.
• Maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Ensure the property tenant files are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site maintains compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents, and injuries in accordance with company policy.
• Resolve resident issues and conflicts timely and in accordance with site guidelines.
• Prepare the property's annual budget for approval by senior management.
• Provide accurate financial reporting and monthly variance reporting.
• Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
• Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.

Skills

Customer service

Verbal and written communication

Multi-tasking

Team collaboration

Education

High school diploma or GED

Bachelor's degree

Tools

Microsoft Office

Yardi

RealPage

Job description

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible.

As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.

We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.

About The Opportunity

WinnCompanies is searching for a Property Manager II to join our team at University Crossing and Woodland Crossing, a 160-unit affordable housing community located in Hadley, MA.

In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.

The salary range for this role is $62,276.00-$79,757.00 annually.

Responsibilities

• Collaborate with senior management to establish appropriate rent levels.
• Review rent schedules and oversee preparation and submittal of rent increases and renewals.
• Maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, recertifications, and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Ensure the property tenant files are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site maintains compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents, and injuries in accordance with company policy.
• Resolve resident issues and conflicts timely and in accordance with site guidelines.
• Prepare the property's annual budget for approval by senior management.
• Provide accurate financial reporting and monthly variance reporting.
• Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
• Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
• Use company directives to screen, hire, and train new personnel.
• Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
• Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
• Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Less than 1 year of supervisory experience.
• Knowledge of property management.
• Knowledge of landlord and tenant laws.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Outstanding verbal and written communication skills.
• Ability to multi-task and manage a fast-paced office environment.
• Ability to manage and work with a diverse group of people and personalities.
• Superb attention to detail.

Preferred Qualifications

• Bachelor's degree.
• Knowledge of LIHTC and HUD regulations.
• Experience with Yardi or RealPage property management software.
• Knowledge of marketing and leasing techniques.
• NAHP – CPL, SHCM, CAM (MA - C3P) designations.
• CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.

Benefits & Perks

Eligible full-time U.S. employees enjoy a competitive benefits package, including:

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible work options for eligible positions

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.