Community Coordinator I (Walden Square)

WinnCompanies; Cambridge (MA); On-site; USD 27,000 - 35,000; Part time

Job summary

WinnCompanies is hiring a Community Coordinator I for Walden Square in Cambridge, MA. This part-time role supports computer lab operations, resident engagement, and digital literacy access across Winn's outcomes.

With 1–3 years of relevant experience, you will build partnerships, manage referrals, and coordinate community programs while reporting to a Community Coordinator II. Afternoon hours preferred.

Qualifications

• Requires a high school diploma or GED.
• 1-3 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification.
• Demonstrated success with partner management.
• Experience with computer systems and databases.
• Proficiency in Microsoft Office.

Responsibilities

• Create and implement an annual Connected Communities plan.
• Manage property budget and track goals with managers.
• Coordinate resources across six community outcomes.
• Provide direct assistance, referrals, and coaching.
• Establish relationships with local service providers and MOUs.
• Collect and analyze resident data using CONNECT.
• Develop communications with residents via meetings, newsletter, and events.

Education

High school diploma or GED

Bachelor's degree

Tools

Microsoft Office

CONNECT data system

Job description

About the Opportunity

Connected Communities is a non-profit 501(c)3 organization dedicated to the creation and growth of community-based programs, services and public policies that support measurable outcomes and opportunities for residents of affordable and mixed-income housing communities. Connected Communities works as the backbone for collective impact in each community it supports alongside our affiliate, WinnCompanies. We help our clients, property management staff and community partners to create structured, shared goals with networks of local community partners and resident leaders; fund and implement collaborative strategies and programs.

WinnCompanies is looking for a Community Coordinator I to join our team at Walden Square, a 240-unit affordable residential community located in Cambridge, MA.

Community Coordinators are a core part of our property management team that supports and enhances the quality of life within one or more properties across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. This primary function of this role is to support and coordinate computer lab operations, strengthen resident engagement, and expand access to digital literacy opportunities.

Working alongside a Community Coordinator II, you will utilize community assessments and one-on-one coaching to establish community needs, while building a targeted network of strong community partners across Winn's outcome areas to develop and coordinate resource referrals, targeted interventions, on- and off-site programs and support, and community engagement opportunities.

The pay range for this role is $19.95 - 25.49 per hour. This is a part-time position, working 20 hours per week spread over 4-5 days, afternoons preferred.

Please note that this is a part-time position, which is not eligible for Winn benefits.

Responsibilities:

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
• Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
• Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.

Requirements:

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Ability to obtain Winn Community Coordinator Certification upon hire.
• Demonstrated success with partner management.
• Ability to produce complex documents, perform analysis, and maintain databases.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Bachelor’s degree in Social Work, Business, Public Policy or related field.
• Candidate must have experience working in a fast paced environment, over 110 units or more preferred.
• Candidate must have strong marketing experience as it relates to housing.