Account Manager, Direct Mail

ISHE; Northern (KY); Hybrid; USD 67,000 - 91,000; Full time

Benefits offered by this job

Premium health plan

Life insurance

Vision & dental insurance

401(k) with employer match

Paid time off

Parental leave

Remote-friendly

Mac home setup

Meal/ride reimbursements

Job summary

MissionWired in the United States is seeking a full-time Account Manager to develop and manage offline marketing, fundraising and communications for our nonprofit and political clients. You will lead direct mail campaigns from start to finish, coordinate cross-functional teams, and help design strategies that mobilize supporters and drive revenue.

The role requires 5+ years of in-house campaign experience, strong writing and analytical skills, and a passion for social change.

Qualifications

• 5+ years of in-house campaign experience in direct mail fundraising or politics.
• Ability to lead cross-functional teams and own program outcomes.
• Strong client management and relationship-building skills.
• Demonstrated ability to juggle multiple deadlines and projects.
• Excellent verbal, analytical, written, and presentation abilities.
• Commitment to social change and mission-focused work.

Responsibilities

• Lead teams to create targeted direct mail fundraising strategies.
• Oversee development and production of direct mail campaigns.
• Coordinate direct mail with email, SMS, and other channels.
• Create reporting to inform strategic decisions.
• Mentor colleagues and support professional growth.
• Maintain client satisfaction and high-quality service.
• Collaborate on budgeting and revenue forecasting for accounts.
• Assist in resource and timeline management for projects.

Skills

Direct mail strategy

Campaign leadership

Client management

Project multitasking

Verbal/written/presentation

Passion for social impact

Job description

At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world. We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission‑changing revenue. Our results are unrivaled, having converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single‑minded in pursuit of your success. We’re innovative, progress‑obsessed, do‑gooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth. Over the years, we have worked with various progressive political organizations and believe that each election cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot. We’re an equal‑opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin. We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community. Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.

Overview

We are seeking a full‑time Account Manager to develop and manage offline marketing, fundraising and communications strategies for our growing client base. If you have strong writing and analytical skills, are an expert multitasker, can lead teams effectively, have managed direct mail campaigns from start to finish, and want to put your stamp on creative campaigns that mobilize resources for social good, this job is for you!

Responsibilities

• Leading teams to work with clients to create compelling and targeted direct mail marketing strategies that maximize grassroots fundraising;
• Leading the development, implementation and production process for innovative direct mail fundraising campaigns;
• Leading cross‑functional teams to integrate direct mail campaigns with other fundraising channels such as email, SMS or others;
• Creating and managing action‑oriented reporting to drive strategic decision making;
• Supporting the professional growth of colleagues via training and intentional mentorship;
• Maintaining client satisfaction, including managing relationships and providing exceptional customer service;
• Collaborating in a team to provide clients with strategic direct mail marketing planning, including revenue forecasting and budgeting to ensure account success;
• Working with client teams to assist in managing resources and timelines on projects;
• Supporting business development efforts and participating in new business pitches.

Must‑have qualifications

• 5 or more years of in‑house campaign, nonprofit or agency experience in direct mail communications, fundraising, and marketing for nonprofit or political organizations;
• Experience leading cross‑functional teams to apply strategic direct marketing principles and being accountable for either the overall success of a program or a large component of a very large program;
• Client management experience;
• Ability to juggle multiple projects in a deadline‑driven environment;
• Excellent verbal, analytical, written, and presentation skills;
• Passion for making our world a better place.

Nice‑to‑have qualifications

• Experience with integrated fundraising.

Salary

Salary for this role is $79,000 per year.

Location

We are currently working remotely with no return to office date. Applicants may reside in the following states: AZ, CT, DC, DE, FL, GA, IL, IN, LA, MA, MD, MI, MN, MO, NE, NC, NJ, OR, PA, SC, TN, TX, and VA. Due to FL legislation, MissionWired is required to participate in e-verify.

Benefits

• 100% employer‑paid premiums for platinum‑level medical plan on a national health care network
• 100% employer‑paid life insurance and short term disability
• 50% employer‑paid vision and dental insurance
• 401(k) with 3% employer contribution
• 20 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
• Paid parental leave at 100% of your salary
• Financial support for reproductive and transgender care
• Flexible telecommute and remote work policies
• Company issued Mac products for home offices
• Cell phone service reimbursement, meal and ride‑share reimbursement, and other perks available

*Supporting your team on some nights and weekends as we approach high‑volume times such as elections may be required.