Community Partnerships Lead — Outreach & Programs

Partnership With Native Americans; Rapid City (SD); Vor Ort; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

Partnership With Native Americans in Rapid City, SD seeks a coordinator to serve as the primary contact for partner organizations on American Indian reservations. You will recruit, assess need, match services, manage inventories, and foster retention while traveling to communities to build relationships.

Responsibilities include educating partners about PWNA programs, processing referrals, communicating with warehouse staff, and coordinating special projects.

Qualifikationen

• Knowledgeable of PWNA services, selection criteria and guidelines.
• Knowledgeable of the service area, community needs, community strengths and reservation service structure, informed of changes
• Develop an outreach strategy for assigned areas of focus
• Process new referrals of program partners to work with
• Match partner organizations with the most appropriate service
• Fully educate partner organizations on the benefits and requirements of working with PWNA
• Listen to partners and interact with all program personnel with dignity, respect and a high degree of cultural awareness
• Retain and motivate partners while recognizing and addressing their needs and concerns
• Process partner requests
• Select inventory that will support the programs of the partner organizations
• Communicate effectively with warehouse personnel regarding orders and inventory issues
• Communicate regularly with partner organizations regarding the status of their requests and deliveries
• Regularly review inventory to know what is available to partner organizations
• Make monthly calls or other outreach methods to partners who have become inactive in order to understand why they no longer work with PWNA and make them active if appropriate
• Keep the outreach strategy for areas of focus on track
• Make routine site visits to partner agencies to build relationship and provide ongoing training on PWNA services.
• Manage all aspects of assigned special projects.
• Gather community profile information.
• Do presentations at workshops, district meetings, and gatherings.
• Document all communication with partners using customer service software
• Record all relevant information related to better serving the partner on the Partner Profile page in the ERP system.

Aufgaben

• Knowledgeable of warehouse inventory
• Produce travel plans and reports
• Continuous improvement in addressing current processes and procedures
• Actively participate in staff and planning meetings
• Weekly tracking of program partner contacts and new program partner sign-ups
• Keep desktop procedures up-to-date.

Kenntnisse

Communication skills

Public speaking

Training/teaching

Technical computer skills

Reservation service knowledge

Ausbildung

High school diploma

Associates degree preferred

Tools

Microsoft Office

Jobbeschreibung

Partnership With Native Americans in Rapid City, SD seeks a coordinator to serve as the primary contact for partner organizations on American Indian reservations. You will recruit, assess need, match services, manage inventories, and foster retention while traveling to communities to build relationships.

Responsibilities include educating partners about PWNA programs, processing referrals, communicating with warehouse staff, and coordinating special projects.