Community Outreach Specialist

Educational Federal Credit Union; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Holiday

Paid Sick and Personal Days

Paid Vacation

Retirement/401K with matching contributions

Medical, Dental and Vision Insurance

Tuition reimbursement for Undergraduate and Graduate courses

Job summary

A community-focused financial institution in Miami seeks a Community Outreach Specialist to serve as a brand representative, promoting membership benefits and supporting strategic growth. The ideal candidate will conduct outreach in local schools and community groups, manage prospects, and assist during events. Candidates should possess excellent communication skills, strong organization, and a dynamic leadership ability. The position may require travel and participation in events, with a comprehensive benefits package including health insurance and tuition reimbursement.

Qualifications

• Positive, dynamic leader with a strong ability to build relationships.
• Team player with strong analytical and problem-solving abilities.
• Ability to speak in front of both small and large groups.

Responsibilities

• Serve as a representative to local schools and branches.
• Maximize brand recognition for business development opportunities.
• Build a database of viable prospects for new sponsor relationships.
• Participate in festivals and fairs to promote new business.
• Assist with new membership and lending applications.

Skills

Excellent written and verbal communication skills

Strong ability to build relationships and network

Strong organization and prioritization skills

Ability to interact with all levels of staff

Working knowledge of PC applications including Microsoft Office

Maintain a high level of confidentiality

Job description

The Community Outreach Specialist (Member Outreach Officer) serves as a brand representative within the local community to promote the benefits of EdFed membership, while supporting strategic growth of the business and pursuing opportunities for ongoing acquisition of new members, loans and deposit accounts.

View and apply directly at edfed.org/careers

Duties & Responsibilities:

• Serves as a representative to an assigned region of local schools and branches while promoting the benefits of EdFed membership through external events at local schools, colleges, associations and community groups to drive new CU business.
• Collaborates under the direction of the Member Outreach Director and Manager to maximize brand recognition for increased business development opportunities.
• Manages schedules to ensure that all assignments, relationship goals, outbound calls, activities and events are accurately logged in a contact management solution on a daily basis.
• Build a database of viable prospects for new sponsor relationships and schedule to the business development meetings to increase our EdFed field of membership.
• Actively participate in festivals, fairs and trade shows to promote new business for the Credit Union.
• Assists with new membership and lending applications during field-based events to drive successful achievement of organizational growth objectives.
• Supports the Member Outreach Director and Manager and the Financial Education team in the development of the educational curriculum for the High School Branch Program.
• Assists the Member Outreach Director and Manager in the development of member on-boarding strategies and other member engagement initiatives.
• Required to have the ability to travel throughout all regions to provide staffing assistance when necessary.
• Must have comfort in speaking in front of both small and large groups including in classroom presentations and community events.
• Weekend, evening hours and travel may be required.

Job Qualifications & Specifications:

• Excellent written and verbal communication skills.
• Positive, dynamic leader with strong ability to build relationships and network
• Strong organization, prioritization, analytical and problem solving ability.
• Team player with ability to interact with all levels of staff in the organization.
• Working knowledge of PC applications including Microsoft Office.
• Must be able to maintain a high level of confidentiality.

Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.

Benefits:

• Paid Holiday
• Paid Birthday
• Paid Sick and Personal Days
• Paid Vacation
• Retirement/401K with matching contributions
• Medical, Dental and Vision Insurance
• Life Insurance and Long Term Disability
• Tuition reimbursement for Undergraduate and Graduate courses
• Career opportunities