Community Outreach Library Specialist

City of Flagstaff; Flagstaff (AZ); On-site; USD 43,000 - 64,000; Full time

Job summary

City of Flagstaff is seeking a Library Specialist to connect patrons with resources, provide Outreach services, and table at events. You’ll assist with book selection, tech troubleshooting, and creating a welcoming environment for all community members.

The role includes lead responsibilities for outreach activities, collaboration with local shelters, and supporting various programming and displays within the library. A strong customer-service background is essential.

Qualifications

• Associates degree or 60 completed credits; two years of relevant experience; one year of library experience required.
• Bachelor’s degree or higher preferred; three years of library experience desirable.
• Fluency in a language other than English (Diné, Hopi, and/or Spanish) is a plus.

Responsibilities

• Provides excellent customer service to internal and external customers.
• Tracks and reports statistics for program area.
• Performs related duties as assigned.
• Lead for the Books by Mail program: processing requests, materials, mailings, and staff direction.
• Coordinate information table setups for outreach events and partner organizations.
• Assist with marketing library services at information booths.
• Attend meetings with local charities and report community needs to Library staff.
• Present information about library services to local shelters.
• Participate in employment programming and outreach.
• Organize on- and off-site programming (e.g., senior book club).
• Maintain display cases and manage special displays and calendars.

Skills

Customer service

Outreach services

Event coordination

Tabling at events

Troubleshooting technology

Communication skills

Education

Associate degree or 60 credits

Bachelor’s degree in related field

Job description

City of Flagstaff is seeking a Library Specialist to connect patrons with resources, provide Outreach services, and table at events. You’ll assist with book selection, tech troubleshooting, and creating a welcoming environment for all community members.

The role includes lead responsibilities for outreach activities, collaboration with local shelters, and supporting various programming and displays within the library. A strong customer-service background is essential.