Community Operations Lead: Resident Experience & Leasing

Morgan Properties, LP; Lancaster (TX); Vor Ort; USD 71.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Match

PTO & Holidays

Employee Assistance Program

Apartment Discount

Zusammenfassung

Morgan Properties, LP is hiring a Community Manager to drive resident experience across daily operations and leasing processes. You will own key operational workflows, support administrative tasks, and partner with the Area Community Manager to execute priorities that enhance community standards and resident satisfaction.

The role emphasizes meticulous coordination, cross-functional teamwork, and proactive problem solving to maintain high standards while supporting financial reporting and

Qualifikationen

• Experience in property management or customer service management preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and accuracy in processes.
• Customer service mindset with problem-solving ability.
• Comfort working cross-functionally in a support or coordination role.
• Valid driver’s license.

Aufgaben

• Resident Engagement & Leasing: Resolve complex resident concerns with professionalism and sound judgment; manage the full resident lifecycle from applications to renewals; support leasing activity to ensure a consistent experience for residents.
• Operations & Financial Administration: Execute property inspections, monitor curb appeal, ensure safety and compliance; manage resident accounts, ledgers, and financial reporting; track occupancy, revenue, and leasing activity with up-to-date data.
• Collaboration & Execution: Partner with the Area Community Manager to execute priorities; coordinate with on-site teams and partners; maintain organization across competing priorities.

Kenntnisse

Property management experience

Customer service management

Strong organizational skills

Attention to detail

Cross-functional collaboration

Problem solving

Valid driver’s license

Jobbeschreibung

Morgan Properties, LP is hiring a Community Manager to drive resident experience across daily operations and leasing processes. You will own key operational workflows, support administrative tasks, and partner with the Area Community Manager to execute priorities that enhance community standards and resident satisfaction.

The role emphasizes meticulous coordination, cross-functional teamwork, and proactive problem solving to maintain high standards while supporting financial reporting and