Community Manager

Morgan Properties, LP; Lancaster (TX); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Match

PTO & Holidays

Employee Assistance Program

Apartment Discount

Job summary

Morgan Properties, LP is hiring a Community Manager to drive resident experience across daily operations and leasing processes. You will own key operational workflows, support administrative tasks, and partner with the Area Community Manager to execute priorities that enhance community standards and resident satisfaction.

The role emphasizes meticulous coordination, cross-functional teamwork, and proactive problem solving to maintain high standards while supporting financial reporting and

Qualifications

• Experience in property management or customer service management preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and accuracy in processes.
• Customer service mindset with problem-solving ability.
• Comfort working cross-functionally in a support or coordination role.
• Valid driver’s license.

Responsibilities

• Resident Engagement & Leasing: Resolve complex resident concerns with professionalism and sound judgment; manage the full resident lifecycle from applications to renewals; support leasing activity to ensure a consistent experience for residents.
• Operations & Financial Administration: Execute property inspections, monitor curb appeal, ensure safety and compliance; manage resident accounts, ledgers, and financial reporting; track occupancy, revenue, and leasing activity with up-to-date data.
• Collaboration & Execution: Partner with the Area Community Manager to execute priorities; coordinate with on-site teams and partners; maintain organization across competing priorities.

Skills

Property management experience

Customer service management

Strong organizational skills

Attention to detail

Cross-functional collaboration

Problem solving

Valid driver’s license

Job description

Join Our Team as a Community Manager - Support Operations, Build Community, and Drive Resident Experience!

Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met.

In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.

What You Can Expect from Us:

• Excellent Pay: $71,000-$75,000 / year
• 20% Apartment Rental Discount
• $300 Morgan Essentials - paid quarterly
• Renewal Commissions
• Medical, Dental & Vision Insurance
• Life and AD&D Insurance
• Long & Short-Term Disability Coverage
• 401(k) with Company Match
• Generous PTO + 10 Holidays + Sick Leave
• Employee Assistance Program (EAP)

What You’ll Do:

Resident Engagement & Leasing

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
• Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
• Support leasing activity and ensure a consistent experience for prospective and current residents

Operations & Financial Administration

• Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
• Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
• Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
• Follow established processes and escalated issues when additional support or direction is needed

Collaboration & Execution

• Partner closely with the Area Community Manager to execute operational priorities and community initiatives
• Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
• Maintain organization across competing priorities, ensuring follow-through and attention to detail
• Contribute to a professional, service-driven environment through reliable execution and communication

What We Expect from You:

• Experience in property management or customer service management preferred
• Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
• High attention to detail and ability to manage processes with accuracy
• Customer service mindset with strong problem-solving ability
• Comfort working cross-functionally in a support or coordination role
• Valid driver’s license

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.