Community Operations & Compliance Assistant

pratumco; Town of Florida (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

2 weeks paid vacation

11 paid holidays

Health & welfare benefits

Job summary

Pratum Companies is seeking an Assistant Community Manager to support the Community Manager in daily property operations, tenant relations, and compliance tasks. You will assist with tax credit and affordable housing recertifications, oversee lease processes, and help manage financial procedures and resident services.

The role requires three years of residential property management, knowledge of HUD rules, and strong customer service.

Qualifications

• Minimum of three years of residential property management experience as a Community Manager.
• Knowledge of recertification and Section 8 compliance processes.
• Understand HUD rules and regulations.
• COS or TCS certification preferred.
• Experience with rent collections and daily deposits.
• Strong customer service and communication skills.

Responsibilities

• Assist with management of Tax Credit and affordable housing/Section 8 recertification and compliance.
• Maintain property waiting list.
• Build positive relationships with tenants.
• Coordinate on-site data collection and processing of resident information.
• Schedule recertification interviews and coordinate apartment inspections.
• Ensure accurate income/assets/rent calculations.
• Investigate and help resolve complaints and violations.
• Maintain resident files per policy and regulatory requirements.
• Assist with leasing, rent collection, resident services, and maintenance tasks.
• Prepare and execute legally compliant lease agreements.
• Oversee financial procedures including renter income verification and payments.
• Create systems for record-keeping, financial transactions, and complaint resolution.

Skills

Customer service

Verbal & written communication

Accounts receivable

Education

High School Diploma/GED

Tools

Word

Excel

Outlook

OneSite/Yardi

Internet

Job description

Pratum Companies is seeking an Assistant Community Manager to support the Community Manager in daily property operations, tenant relations, and compliance tasks. You will assist with tax credit and affordable housing recertifications, oversee lease processes, and help manage financial procedures and resident services.

The role requires three years of residential property management, knowledge of HUD rules, and strong customer service.