Community Operations Assistant Manager

Apartment Management Consultants; Lakewood (CO); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health and Wellness Programs

Empower 401K and Roth IRA

9 Paid Holidays per year

Employee Referral Incentives

Bonus and Commission Opportunities

Employee Rent Discount Program

Professional Development Training

Medical, Dental, Vision and more

Job summary

Apartment Management Consultants (AMC) is seeking an Assistant Community Manager to support the Community Manager in overseeing the financial and operational aspects of the property. You will manage files, respond to resident requests, collect payments, and coordinate move-ins and move-outs.

This full-time role offers a competitive hourly wage of $21.00–$23.00, with benefits such as health coverage, 401K options, paid holidays, and professional development.

Qualifications

• Experience in customer service within property management.
• At least 6 months in property management.
• Strong written and verbal communication.
• Ability to stay professional in a fast-paced environment.
• Organized with attention to detail.

Responsibilities

• Oversee file management and run assigned reports.
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests.
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
• Communicate with outside legal counsel during the eviction process.
• Finalize move in/out and renewals files and enter data into property management software.
• Oversee resident renter’s insurance procedure.
• Collect deposits and process future residents’ applications.
• Ensure the model/target apartments are ready for show and maintain a clean workspace.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• Shop surrounding or competing properties and conduct outreach marketing.
• Develop and maintain on-going resident retention programs.
• Report unusual or extraordinary circumstances regarding the property or residents.
• Maintain a professional appearance and conduct at all times.

Skills

Customer service

Property management

Communication skills

Organization

Professionalism

Job description

Apartment Management Consultants (AMC) is seeking an Assistant Community Manager to support the Community Manager in overseeing the financial and operational aspects of the property. You will manage files, respond to resident requests, collect payments, and coordinate move-ins and move-outs.

This full-time role offers a competitive hourly wage of $21.00–$23.00, with benefits such as health coverage, 401K options, paid holidays, and professional development.