Community Ombudsman & Outreach Coordinator

NYC Department of Social Services; New York (NY); Presencial; USD 48 000 - 64 000; Tempo integral

Resumo da oferta

The New York City Department of Social Services seeks a Community Coordinator to support the Ombudsman and engage constituents across DHS/DSS programs. You will visit shelters, present available services, and empower residents to participate in decisions affecting their lives.

Responsibilities include leading meetings, coordinating with partners, gathering IQ data, and reporting on shelter concerns. Hours are Mon-Fri 9am-5pm; residency requirements apply.

Qualificações

• A baccalaureate degree and two years of related community work experience.
• Alternate: high school diploma with six years of related experience.
• Equivalents accepted with relevant experience as described.

Responsabilidades

• Participate in and lead internal and external meetings with constituents; lead field visits to support constituents and inform the Ombudsman goals.
• Attend community meetings to provide information on homelessness services; coordinate with community partners.
• Liaise between shelters and DHS/DSS programs to address homelessness issues in a timely fashion.
• Conduct outreach to community-based organizations and advocates; prepare and present IQ data.
• Provide direct counseling and outreach; maintain case and activity records in IQ; generate routine reports.

Conhecimentos

Community engagement

Conflict resolution

Public outreach

Formação académica

Bachelor's degree

High school diploma

Equivalent education/experience

Descrição da oferta de emprego

The New York City Department of Social Services seeks a Community Coordinator to support the Ombudsman and engage constituents across DHS/DSS programs. You will visit shelters, present available services, and empower residents to participate in decisions affecting their lives.

Responsibilities include leading meetings, coordinating with partners, gathering IQ data, and reporting on shelter concerns. Hours are Mon-Fri 9am-5pm; residency requirements apply.