Community Data & Outreach Manager

NYC Department of Social Services; New York (NY); On-site; USD 63,000 - 79,000; Full time

Job summary

NYC Department of Social Services is seeking a Community Coordinator to lead data collection, analysis, and reporting for tenant outreach and case management within the Public Engagement Unit (PEU).

The role focuses on evaluating programs, presenting findings to both technical and non-technical stakeholders, and coordinating with partners to enhance outreach efficiency across five boroughs.

Qualifications

• A baccalaureate degree and two years of community work experience, or equivalent
• Experience in community work related to duties described above
• Knowledge of data collection, analysis, and reporting for program evaluation

Responsibilities

• Design and oversee data collection to report on community development programs
• Evaluate and implement improvements to address complex data problems
• Prepare evaluation reports for supervisors and senior management with clear visuals
• Improve PEU efficiency by analyzing diverse datasets for targeted outreach
• Coordinate with Data & Analytics team members to ensure effective project management
• Collaborate with city agencies to share data and inform policy with PEU analyses

Skills

Data analysis

Public engagement

Stakeholder communication

Project management

Education

Bachelor’s degree

High school diploma

Tools

EveryAction (VAN)

Salesforce

Tableau

Job description

NYC Department of Social Services is seeking a Community Coordinator to lead data collection, analysis, and reporting for tenant outreach and case management within the Public Engagement Unit (PEU).

The role focuses on evaluating programs, presenting findings to both technical and non-technical stakeholders, and coordinating with partners to enhance outreach efficiency across five boroughs.