Community & Office Experience Manager

Foundry-Commercial; Raleigh (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Foundry Commercial in Raleigh, NC is seeking a Community Manager to be the go-to problem solver, momentum driver, and experience creator for our Raleigh associates. This role interfaces with clients and guests to provide an exceptional experience and uphold the Foundry culture.

The Community Manager will manage day-to-day office needs, promote the Foundry culture, coordinate events, and support brokerage and property management teams in a fast-paced office environment.

Qualifications

• High school diploma required; bachelor’s preferred.
• 2+ years in Sales, Hospitality, Customer Service or Business Operations.
• Professional demeanor with a passion for delighting customers.
• Excellent written and verbal communication skills.
• Self-starter who can work independently and take ownership.

Responsibilities

• Provides an outstanding experience to internal and external customers and acts as a cultural steward.
• Maintains the reception area to project a professional image.
• Identifies and resolves associate and guest issues with friendliness and patience.
• Partner with Raleigh office leadership to achieve business objectives and local initiatives.
• Works with event teams to plan and coordinate engaging associate events.
• Recommends and implements office standards to create efficiency and experience.
• Processes commission vouchers and supports commission tracking and reporting.
• Assists brokerage professionals with administrative tasks related to listings and client deliverables.
• Provides administrative support to the Property Management team during peak activity.
• Responsible for office-wide communications and vendor management.

Skills

Customer service

Communication

Team collaboration

Attention to detail

Problem solving

Event planning

Office administration

Education

High School Diploma

Bachelor's degree

Tools

Microsoft Office

InDesign

Illustrator

Canva

Job description

Foundry Commercial in Raleigh, NC is seeking a Community Manager to be the go-to problem solver, momentum driver, and experience creator for our Raleigh associates. This role interfaces with clients and guests to provide an exceptional experience and uphold the Foundry culture.

The Community Manager will manage day-to-day office needs, promote the Foundry culture, coordinate events, and support brokerage and property management teams in a fast-paced office environment.