Resident Relations & Office Coordinator

Woodlake Trails; Ocala (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Employee Assistance Program

Identity Theft Insurance

Perks & Discounts program

Site Rent Discounts

Paid sick leave

Paid holidays & jury duty pay

Job summary

Sun Communities seeks an Office Coordinator to support the community's daily operations in Ocala, FL. You will handle routine office tasks, coordinate resident communications, and assist with events planning under the Community Manager.

The role requires strong administrative skills, solid written and verbal communication, and proficiency with NetSuite and Yardi. A valid driver's license and professional appearance are expected as part of representing the community.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of administrative experience required.
• NetSuite experience and property management office exposure preferred.

Responsibilities

• Greet guests and establish rapport; relay concerns to the Community Manager.
• Prepare and distribute resident communications and notices.
• Process payments and post fees in Yardi; issue receipts.
• Complete and reconcile community reports; maintain records per procedures.
• Answer phones, type, copy, fax, and file as part of daily tasks.
• Schedule clubhouse rentals and manage rental fees.
• Coordinate with underwriting for resident applications; track approvals/denials.

Skills

Communication skills

Problem solving

Professional appearance

Driver's license

Education

High School Diploma or GED

Tools

NetSuite

Job description

Sun Communities seeks an Office Coordinator to support the community's daily operations in Ocala, FL. You will handle routine office tasks, coordinate resident communications, and assist with events planning under the Community Manager.

The role requires strong administrative skills, solid written and verbal communication, and proficiency with NetSuite and Yardi. A valid driver's license and professional appearance are expected as part of representing the community.