Community Mental Health Support Specialist

Prestera Health Services; Huntington (WV); On-site; USD 29,000 - 36,000; Full time

Job summary

Prestera Health Services in Huntington, WV is seeking a Direct Service Provider to supervise and assist consumers in community, home, or treatment settings. You will support daily living, meal preparation, and coordinated activities while promoting safety and well-being.

The role requires a High School Diploma or GED, a valid driver’s license, and CPR/First Aid training. Experience with mental health and substance abuse populations is preferred; knowledge of community resources is beneficial.

Qualifications

• Valid driver's license required.
• Experience or prior training working with mental health and substance abuse population preferred.
• Knowledge of community resources preferred.
• Ability to learn, navigate, and work daily in the EHR system effectively.
• Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive situations.
• Good written and verbal communication skills with time management and organizational skills.
• Creative and solution-oriented mindset.
• Must be able to lift to 25 lbs.
• CPR-First Aid and crisis intervention training required.

Responsibilities

• Assists consumers in self-care, self-direction, independence, mobility, and learning per service plan.
• Performs light housekeeping, plans meals, and grocery shopping assistance as needed.
• Organizes/leads leisure activities and guides appropriate behavior.
• Accompanies consumers to medical appointments, errands, and meetings.
• May monitor or administer medications as AMAP certified.
• Provides education or supportive services to consumers.
• Documents vital signs and consumer observations per policy.
• Monitors behavior and addresses issues per treatment plan.
• Ensures consumer safety and directs emergencies during shift.
• Uses effective communication and de-escalation skills.
• Contributes to crisis intervention as trained.
• Transports consumers in Prestera or personal vehicle as needed.
• Adheres to policies, confidentiality, HIPAA, and incident reporting.
• Utilizes technology to facilitate services and improve efficiency.
• Meets training requirements including CPR/First Aid.

Skills

Valid driver's license

Mental health experience

Substance abuse experience

EHR navigation

Interpersonal skills

Written and verbal communication

Time management

Creative thinking

Lifting 25 lbs

Education

High School Diploma or GED

CPR/First Aid certification

Crisis prevention/intervention training

Tools

EHR system

Job description

Prestera Health Services in Huntington, WV is seeking a Direct Service Provider to supervise and assist consumers in community, home, or treatment settings. You will support daily living, meal preparation, and coordinated activities while promoting safety and well-being.

The role requires a High School Diploma or GED, a valid driver’s license, and CPR/First Aid training. Experience with mental health and substance abuse populations is preferred; knowledge of community resources is beneficial.