Direct Service & Wellness Advocate

Prestera Center for Mental Health Services, Inc.; Charleston (WV); On-site; USD 17,000 - 24,000; Full time

Job summary

Prestera Health Services in Charleston, WV seeks a Direct Service Provider to oversee daily consumer activities in community, home, or residential settings. You will support self-care, plan meals, accompany to appointments, and assist with crisis intervention as trained.

Role requires a high school diploma or GED, CPR/First Aid, and ability to use an electronic health record system. Valid driver’s license and strong communication skills are essential for success in this position.

Qualifications

• High School Diploma or GED is required.
• Valid driver’s license is required.
• CPR/First Aid certification must be maintained.
• Experience with mental health and substance use populations preferred.
• Ability to learn and use the EHR system effectively.
• Strong interpersonal and communication skills.
• Good time management and organizational skills.
• Willingness to participate in crisis intervention and safety procedures.

Responsibilities

• Assist consumers in self-care, independence, and daily living activities.
• Perform light housekeeping and meal preparation as directed.
• Plan and participate in leisure activities; guide appropriate interactions.
• Accompany consumers to appointments and community activities.
• Monitor or administer medications if AMAP certified.
• Document vital signs and observations; maintain confidentiality.
• Ensure safety, de-escalate crises, and assist in behavioral management.
• Transport consumers in Prestera vehicles or personal vehicle as needed.
• Maintain knowledge of policies and participate in required trainings.

Skills

Valid driver’s license

Mental health experience

Substance abuse population experience

Interpersonal skills

Written and verbal communication

Time management

Organizational skills

Creative problem solving

Mobility and safety awareness

Education

High School Diploma or GED

First Aid/CPR certification

Crisis prevention/intervention training

Tools

EHR system

Job description

Prestera Health Services in Charleston, WV seeks a Direct Service Provider to oversee daily consumer activities in community, home, or residential settings. You will support self-care, plan meals, accompany to appointments, and assist with crisis intervention as trained.

Role requires a high school diploma or GED, CPR/First Aid, and ability to use an electronic health record system. Valid driver’s license and strong communication skills are essential for success in this position.