Community Marketing & Partnerships Specialist

Billings Federal Credit Union; Billings (MT); On-site; USD 42,000 - 66,000; Full time

Job summary

Billings Federal Credit Union is seeking a Marketing & Community Relations Specialist to lead local campaigns promoting our products and community mission. This on-site role in Billings, MT requires creating materials, managing social media content, and coordinating events with community partners.

You will research member needs, align messages with cross-functional teams, and measure campaign performance to boost engagement and brand awareness in our region.

Qualifications

• Strong communication and customer service to engage members, partners and the community.
• Market research and marketing strategy to analyze trends and campaigns.
• Sales and marketing to support initiatives and cross-sell products.
• Experience in financial services or community orgs; proficient with social media and digital tools; strong writing and presentation skills.
• Bachelor’s degree in Marketing, Communications, Business, or related field or equivalent experience.

Responsibilities

• Plan and execute marketing campaigns promoting products, services and community mission.
• Develop marketing materials and manage social media and digital content.
• Coordinate events and sponsorships and build relationships with community partners.
• Conduct market research to identify member needs and growth opportunities.
• Collaborate with internal teams to ensure consistent messaging.
• Track campaign performance and provide input on marketing strategies.

Skills

Communication

Customer service

Market research

Marketing strategy

Sales

Social media

Digital marketing tools

Writing skills

Presentation skills

Education

Bachelor's degree in Marketing/Communications/Business

Tools

Social platforms

Job description

Billings Federal Credit Union is seeking a Marketing & Community Relations Specialist to lead local campaigns promoting our products and community mission. This on-site role in Billings, MT requires creating materials, managing social media content, and coordinating events with community partners.

You will research member needs, align messages with cross-functional teams, and measure campaign performance to boost engagement and brand awareness in our region.