Community Market Operations Lead

Liberians In Columbus, Inc.; Columbus (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Liberians in Columbus, Inc. (LICI) invites applications for the Mid-Ohio Market Manager role overseeing the Eastland/Mid-Ohio Market operations.

You will supervise staff and coordinate volunteers to ensure high-quality service and access to wrap-around benefits for customers and families. Responsibilities include developing annual work plans, budgeting, ensuring compliance with charitable food distribution regulations, and collaborating with MOFC partners and leadership across Mid-Ohio Markets

Qualifications

• Five+ years of leadership experience in a community-based setting.
• Experience in charitable food distribution preferred.
• Experience training, supervising and retaining staff and volunteers.
• Proficient in Microsoft Office for records and reporting.
• Strong organizational and people skills; professional representation of LICl and MOFC.

Responsibilities

• Manage day-to-day operations of the Mid-Ohio Market to provide excellent customer service while adhering to regulations for charitable food distribution.
• Recruit, train and engage volunteers supporting daily tasks and special projects.
• Recruit, hire, train and manage Market team members to ensure consistent quality services.
• Develop annual work plans with clear goals aligned with strategic initiatives; conduct annual performance reviews.
• Identify innovative food distribution methods and program enhancements with Market Oversight Committee leadership.
• Coordinate wrap-around services with MOFC partners to help customers thrive.
• Collaborate with leadership from other Mid-Ohio Markets to ensure consistent service.
• Incorporate client feedback into day-to-day operations; work with Development/Marketing to reflect voices in stories and fundraising.
• Help prepare annual program budget and manage within it.
• Maintain safe, secure, healthy work environment by following safety policies.
• Manage MOFC assets used in Market operations.
• Participate in special projects as requested.

Skills

Leadership

Customer service

Communication

Data management

Education

Business/HR/Finance degree

Job description

Liberians in Columbus, Inc. (LICI) invites applications for the Mid-Ohio Market Manager role overseeing the Eastland/Mid-Ohio Market operations.

You will supervise staff and coordinate volunteers to ensure high-quality service and access to wrap-around benefits for customers and families. Responsibilities include developing annual work plans, budgeting, ensuring compliance with charitable food distribution regulations, and collaborating with MOFC partners and leadership across Mid-Ohio Markets