Market Specialist

Liberians In Columbus, Inc.; Columbus (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Liberians In Columbus, Inc. is seeking a Mid-Ohio Market Staff Specialist to support daily operations and lead a team of volunteers at the Mid-Ohio Market.

You will ensure excellent customer service, oversee day-to-day tasks, and help maintain a safe, welcoming environment. Under the Market Manager's supervision, you will coach volunteers, coordinate with leadership on staffing, prepare inventory, and assist with ordering to keep the market well stocked and aligned with MOFC's values of

Qualifications

• Education: High School Diploma or GED required.
• Licenses/Designations: Food Safety Certification and Equipment Operator Certification (provided by MOFC).
• Experience: At least one year of excellent customer service; warehouse experience with electric pallet jack.
• Knowledge: Basic knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Provides excellent customer service to all Market visitors.
• Trains and guides volunteers handling daily tasks and special projects.
• Coordinates with Market Manager to lead the team and ensure coverage by volunteers.
• Prepares and stocks product; works with Market Manager on ordering.
• Maintains safe, clean environment reflecting LIC I and MOFC values.
• Provides continuity in leadership when Market Manager is away.
• Participates in special projects as needed.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

JOB TITLE: Mid-Ohio Market Staff Specialist

STATUS: Full Time, Non-exempt

REPORTS TO: Mid-Ohio Market Manager

DIRECT REPORTS: None

SUMMARY:

Under the supervision of the Market Manager, this position will beresponsible for supporting day- to-day operations of the Mid-OhioMarket. This position will also provide oversight and coaching of,volunteers and any temporary employees. The Team Lead is responsiblefor ensuring that the entire Market operation reflects Liberians inColumbus, Inc. (LICI) and Mid-Ohio Market/Mid-Ohio Food Collective’s(MOFC) core values of empowerment, cultural pride, community anddevelopment.

PRIMARY DUTIES:

• Provides excellent customer service to all those who visit the Market.
• Trains and engages volunteers who support daily operational tasksand special projects.
• Coordinates with Market Manager on leadership of the team andensures all tasks are covered by volunteers.
• Preps and stocks product for the Market and works with the MarketManager to ensure consistent product ordering.
• Maintains safe, secure, and healthy work environment by followingsafety practices and policies.
• Maintain a clean and safe environment that accurately reflectsLICI and MOFC's brand and commitment to excellence.
• Provides continuity in program leadership when the Market Manageris not on-site.
• Participates in special projects as requested.

MINIMUM QUALIFICATIONS:

Education: High School Diploma/GED

Licenses/Designations: Food Safety Certification(provided by Mid-Ohio Food Collective). Equipment OperatorCertification (provided by Mid-Ohio Food Collective).

Experience: At least one year of experience providingexcellent customer service. One year of warehouse experienceincluding use of electric pallet jack. Working knowledge of generalwarehouse machinery and operations.

Knowledge: Basic knowledge of Microsoft Officesoftware including Word, Excel, and Outlook is required.

Skills/Competencies: Must have good customer serviceand communication skills. Must have working knowledge of MicrosoftOffice products. Ability to work effectively and efficiently bothindependently and in a team environment.

JOB CONDITIONS:

Working Conditions: This job requires working someevening and weekend hours. Must be able to: perform moderate toheavy physical labor (must be able to lift up to 50 lbs.). Dailywalking, bending, reaching, pushing and pulling. Must work in variousclimate temperatures (coolers, warehouse, etc.). The Specialist willbe expected to work one Saturday per month and at least one day thatwill be considered a "long day" day of nine hours. Schedules, onceconfirmed will remine in effect for 180 days.

Probationary Period: New hires will be placed on a90-day probationary period. During that time, supervision will occurwith the Market Manger.

ADA: The above statements cover what are generallybelieved to the principal and essential function of this job.Specific circumstances may allow or require some associates assignedto the job to perform a somewhat different combination of duties.