Community Manager - Revenue, Operations & Resident Experience

Hillpointe; Cleveland (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Hillpointe seeks a Community Manager in Cleveland, TN to oversee day-to-day operations of a property and drive occupancy and resident satisfaction. You will manage budgets, coordinate vendor services, and lead marketing efforts to optimize rent and occupancy while ensuring regulatory compliance.

The role requires strong communication, experience in property management, and flexibility to work on-site. A valid driver’s license and ability to travel locally are needed.

Qualifications

• HS Diploma or equivalent required.
• Property management experience preferred.
• Must have valid driver’s license to drive a golf cart on property.
• Ability to read and explain apartment features and answer questions about community operations.
• Available via phone and email with a flexible schedule.

Responsibilities

• Support the Regional Manager to reach budgeted occupancy and rent levels.
• Create an environment that is engaging, fun, and desirable for residents.
• Provide Resident Services on-site and ensure amenities are well maintained.
• Ensure units are like-new for new move-ins and oversee budget oversight.
• Liaise between Facilities Maintenance and property needs, manage AP/invoices, and conduct property walks.
• Explore additional revenue opportunities and use technology for data-driven decisions.

Skills

Effective communication

Read & write effectively

Budgeting & financial reporting

Flexible schedule & on-call

Local travel

Property management experience

Valid driver's license

Education

HS Diploma or equivalent

Tools

Entrata

Job description

Hillpointe seeks a Community Manager in Cleveland, TN to oversee day-to-day operations of a property and drive occupancy and resident satisfaction. You will manage budgets, coordinate vendor services, and lead marketing efforts to optimize rent and occupancy while ensuring regulatory compliance.

The role requires strong communication, experience in property management, and flexibility to work on-site. A valid driver’s license and ability to travel locally are needed.