Community Manager — Resident Experience Leader

Satellite-Management-Co; Fontana (CA); On-site; USD 74,000 - 77,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Telehealth

Life + AD&D

Disability insurance

HSA & FSA

PTO 10 days

Holidays 7

EAP

401(k) 4% match

Annual pay reviews

Job summary

Satellite Management Co. in Fontana is seeking an experienced Community Manager to lead our 136-unit apartment community. You will oversee operations, champion resident satisfaction, and build a high-performing team.

Core duties include budgeting and revenue planning, monthly variance reporting to senior leadership, coordinating leases, enforcing policy, and managing service providers. The role requires knowledge of landlord-tenant law and Fair Housing, with after-hours availability; bilingual

Qualifications

• 5+ years of experience in the multifamily housing industry.
• 2+ years in a Community or Resident Manager role.
• Knowledge of landlord-tenant law and Fair Housing regulations.
• Flexibility to respond to after-hours emergencies; bilingual a plus.

Responsibilities

• Developing and managing financial and revenue goals, including annual budgets and key metrics.
• Providing monthly variance analysis and reporting to senior leadership.
• Overseeing all resident move-ins, move-outs, lease approvals, and lease compliance.
• Proactively resolving resident concerns to deliver an exceptional living experience.
• Managing accounts receivable and enforcing company policy for non-payment.
• Negotiating and overseeing service providers to ensure quality and timely work.
• Reviewing and approving vendor invoices within thresholds.
• Monitoring the local market and conditions affecting operations.
• Ensuring all legal paperwork and actions are coordinated with legal and accounting teams.
• Supervising property staff and building a motivated, well-supported workforce.

Skills

Property management

Team leadership

Budgeting

Education

High School Diploma or equivalent

Bachelor's degree strongly recommended

Job description

Satellite Management Co. in Fontana is seeking an experienced Community Manager to lead our 136-unit apartment community. You will oversee operations, champion resident satisfaction, and build a high-performing team.

Core duties include budgeting and revenue planning, monthly variance reporting to senior leadership, coordinating leases, enforcing policy, and managing service providers. The role requires knowledge of landlord-tenant law and Fair Housing, with after-hours availability; bilingual