Community Manager — Resident Experience & Growth

Brighthaven; Sacramento (CA); On-site; USD 69,000 - 75,000; Full time

Job summary

Avanath is seeking a Property Manager to oversee a community efficiently, fostering resident satisfaction and staff engagement in line with company goals.

The role requires 5-7 years in property management, 2+ years as a community/property manager, LIHTC knowledge, and strong communication. Proficiency in MS Office, internet, and email is expected. Travel within the region is possible.

Qualifications

• 5-7 years of experience in the property management industry.
• 2+ years of experience as a community/property manager.
• Knowledge of LIHTC and Tax Credit qualifications required.
• Strong interpersonal, verbal, and written communication skills.
• Capacity to interact effectively with senior executives.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet, and email.

Responsibilities

• Resident Relations + Customer Service.
• Ensure a positive experience for the resident life-cycle from move-in to move-out.
• Implement a system to provide services and address complaints promptly.
• Serve as advocate for residents by communicating concerns to senior leadership.
• Oversee on-site operations, including budget implementation and rent collections.
• Promote high-performing team execution through training and development.
• Coordinate and oversee on-site operations and vendor relationships.

Skills

Resident relations

Customer service

Leadership

Interpersonal skills

Communication skills

Vendor partnerships

Budget awareness

Tools

Microsoft Office

Job description

Avanath is seeking a Property Manager to oversee a community efficiently, fostering resident satisfaction and staff engagement in line with company goals.

The role requires 5-7 years in property management, 2+ years as a community/property manager, LIHTC knowledge, and strong communication. Proficiency in MS Office, internet, and email is expected. Travel within the region is possible.