Community Manager: Property & Tenant Experience Lead

Paycom - ATS; North Olmsted (OH); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid leave

Job summary

TM Associates Management, Inc. is seeking a dedicated Community Manager for a Thurman, OH property. You will supervise site staff, maintain occupancy targets, oversee maintenance, and ensure residents receive prompt, quality service.

Responsibilities include inspections, vendor coordination, rent collection, and reporting to regional management. A valid driver's license and reliable vehicle are required to perform site errands.

Qualifications

• Experience delivering courteous, timely resident service and resolving complaints.
• Ability to maintain high occupancy and manage renewals.
• Supervising maintenance staff and coordinating trades.
• Regular property inspections and proactive upkeep.

Responsibilities

• Ensure tenants receive prompt, courteous service and resolve complaints.
• Maintain occupancy levels and manage renewals.
• Oversee maintenance staff and vendor coordination for repairs.
• Inspect buildings, grounds, and equipment; report deficiencies.
• Prepare maintenance and occupancy reports for Regional Manager.
• Handle rent collection and financial records.
• Maintain office procedures and property files.
• Communicate clearly with Regional Manager and residents.

Skills

Tenant relations

Customer service

Staff supervision

Property inspections

Budgeting

Communication

Rent collection

Operations coordination

Tools

MS Office

Job description

TM Associates Management, Inc. is seeking a dedicated Community Manager for a Thurman, OH property. You will supervise site staff, maintain occupancy targets, oversee maintenance, and ensure residents receive prompt, quality service.

Responsibilities include inspections, vendor coordination, rent collection, and reporting to regional management. A valid driver's license and reliable vehicle are required to perform site errands.