Community Manager: Property & Leasing Lead

Devco Residential Group; Auburn (WA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

100% company paid medical benefits for

100% company paid dental and vision

Flexible spending accounts

Company paid life insurance, AD&D and

Discretionary bonus programs

401(k) with company match

Employee assistance program (EAP)

Industry training and certifications

Paid time off

Paid holidays

Job summary

DevCo Residential Property Management in Auburn, WA is seeking a Full-Time Leasing Professional to join our team. This role leads leasing activities, performs resident screening, and coordinates marketing to maximize occupancy.

Candidates should have at least 2 years of property management experience, a Bachelor’s degree preferred, and knowledge of Fair Housing and LIHTC; strong communication and budgeting skills are essential.

Qualifications

• Minimum 2 years of experience in property management, including sales/multi-family leasing and supervisory responsibility.
• Bachelor’s degree in business or related field is preferred.
• Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations.
• Knowledge of Section 42 LIHTC program and associated compliance processes preferred.
• Experience successfully leading a team with the ability to source, interview and manage employee performance.
• Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Prior budgeting experience and the ability to interpret financial statements.
• Experience using property management software, preferably Yardi.
• Excellent written and verbal communication skills.
• Must be at least 18 years of age.
• High school education or equivalent required.
• Must be able to speak, read and write English in a manner sufficient to carry out duties.
• Successful completion of background check and drug screen required.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Responsibilities

• Lead, direct and supervise employees assigned to the community. Provide employees with regular performance feedback, complete annual reviews and take timely action of misconduct by effectively working with Human Resources.
• Successfully interview, hire, train and retain employees. Work effectively with Human Resources to recruit and onboard new employees.
• Perform all related accounting tasks including collecting and posting rent, fees, and other payments as well as processing month end and zero receipts in a timely manner. Work effectively with the Accounting Department to resolve accounting issues and errors.
• Perform accounts payable tasks including processing or approving invoices and payables.
• Review and analyze utility billing and rentable item charges regularly to ensure accuracy.
• Oversee the community’s marketing program, including social media engagement, collateral inventory management and collaborating with the Marketing Department regarding additional community marketing efforts.
• Support the overall marketing and leasing efforts of the community by providing sound input and suggestions regarding promotions, advertisements, and pricing.
• Provide excellent customer service to all residents, prospects, and guests.
• Lead all revenue management efforts to ensure the community’s maximum income is achieved. Monitor HUD fair market rents, Section 8 payment standards, and asking rents for voucher holders.
• Oversee, provide direction, ensure timely submittals, and keep compliant with all requirements of the tax credit program as it relates to the community. Work effectively with the Compliance Department regarding tax credit paperwork, calculations, re-certifications, and reporting.
• Complete resident move-outs within the timeline set by the company by reviewing lease terms, notice requirements and processing the disposition in accordance with established procedures and legal requirements.
• Keep Yardi and associated resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner.
• Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues. Work effectively with Resident Relations to deescalate and resolve concerns.
• Responsible for ensuring the timely and accurate submission of timecards, bonus worksheets and payroll. Work effectively with Payroll to resolve errors or concerns.
• Supervise resident retention programs, renewals, and leasing programs to maintain maximum occupancy and minimal turnover.
• Ensure the success of all resident events, community programing and local/non-profit programs.
• Complete regular community inspections of common areas, amenities, models, and vacant apartment homes.
• Oversee all leasing efforts including prospect engagement, tours, closing ratios and move-ins.
• Maintain a reputation of excellence and continuously work to improve community and company reputation scores.
• Supervise and administrator all lease agreements and addendums, prospect screening processes, and legal notices while ensuring accuracy and compliance.
• Oversee all maintenance activity including unit turns, service requests, scheduling, staffing, preventative maintenance, and capital improvement projects.
• Prepare, monitor, and adhere to the guidelines of the community’s operating budget and make informed recommendations for ways to maximize income and minimize expenses. Complete financial variance reports, monthly performance reporting and operational analysis as required.
• Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, company standards, and operational processes.
• Provide professional and routine interaction with retail and commercial clients.
• Maintain a positive relationship with local housing authorities and agencies.
• Implement new systems, programs and procedures as directed by the company. Effectively and appropriately use company technology and software.
• Work collaboratively and respectfully with peers, other team members and departments.
• Continually seek out training opportunities and stay up to date on industry/legal trends and changes.

Skills

Communication

Leadership

Budgeting

Yardi

Property management

Education

Bachelor’s degree in business or related field

Tools

MS Office

Job description

DevCo Residential Property Management in Auburn, WA is seeking a Full-Time Leasing Professional to join our team. This role leads leasing activities, performs resident screening, and coordinates marketing to maximize occupancy.

Candidates should have at least 2 years of property management experience, a Bachelor’s degree preferred, and knowledge of Fair Housing and LIHTC; strong communication and budgeting skills are essential.