Community Manager- Museum Tower

Northwood Ravin; Charlotte (NC); On-site; USD 65,000 - 88,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Housing opportunities

Volunteer initiatives

Job summary

Northwood Ravin is seeking a Community Manager in Charlotte to lead daily operations, drive occupancy and revenue, and guide a high-performing team. You will own leasing performance, budgeting, and service standards to ensure a best-in-class resident experience.

The role requires a results-driven leader with strong communication, a solid grounding in multifamily management, and the ability to meet ambitious occupancy and retention metrics while upholding brand standards.

Qualifications

• Experience in multifamily property management and operating high-performing teams.
• Track record of meeting occupancy and financial targets.
• Strong communication and leadership skills to manage leasing and service teams.

Responsibilities

• Oversee all community operations, driving occupancy and NOI targets.
• Lead leasing, maintenance, and service teams to deliver exceptional resident experiences.
• Monitor budget, expenses, and vendor performance to protect asset value.
• Develop retention strategies to sustain high renewal rates and resident satisfaction.

Skills

Property management

Budget management

Financial reporting

Team leadership

Leasing performance

Resident management

Tools

Yardi

Job description

Property Website: Museum TowerBehind Every Exceptional Community Is a Team That Runs It FlawlesslyAt Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.We’re looking for a Community Manager who takes pride in driving measurable results across occupancy, revenue, and resident retention while leading a high-performing team.The OpportunityIn this position, you will lead the full performance of the community, with direct accountability for occupancy, NOI, and team execution. Success in this role is defined by your ability to consistently hit financial targets, maintain strong retention, and operate a well-run, high-standard communityKey areas of focus include:Driving occupancy to 95%+ through effective leasing strategy and lead conversionManaging delinquency and expenses to protect and grow NOI performanceLeading and developing leasing and service teams to meet performance expectationsExecuting retention strategies to maintain strong renewal rates and resident satisfactionOverseeing daily operations to ensure compliance, asset quality, and brand standardsThis is a role for someone who is performance-driven, holds themselves and others accountable to clear metrics, and is comfortable making decisions that impact the bottom line.What You Bring to the TeamYou have a solid foundation in multifamily property management, including budget management, financial reporting, team leadership, resident management and leasing performance, with a track record of hitting or exceeding operational goals.More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.Why Northwood RavinWe believe exceptional communities are built by exceptional people and we are intentional about supporting both.Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.Our CultureWe’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.Northwood Ravin is an equal opportunity employer.