Community Manager — Lead, Train & Elevate Resident Experience

Quantum Leap Property Management; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & Other保险

Wellness Initiatives and Incentives

Competitive PTO + volunteering time

Paid day off for birthday

Employee Rental Discounts

Employee Referral Program

Performance-based bonuses

Job summary

Quantum Leap Property Management is seeking a Community Manager to oversee daily operations at one San Antonio community. You will manage leasing, maintenance, and staff performance while upholding company standards and resident satisfaction.

The role demands strong resident relations, effective communication, and leadership abilities to train and guide on-site staff toward operational goals and regulatory compliance.

Qualifications

• Three plus years of related multi-family property management experience.
• Proficiency with MS Office (Word, Excel).
• Experience with ResMan software is a plus.
• Bi-Lingual (Spanish) preferred.
• Strong leadership and management skills are essential.
• Team player, professional, effective communication skills.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy
• Analyze performance and trends to develop and implement monthly marketing plan
• Train, motivate and supervise all on-site staff to achieve operation goals
• Conduct employee orientation and training; evaluate performance and timesheets
• Facilitate disciplinary actions and documentation up to termination if necessary
• Provide ongoing training with office staff (leasing paperwork, safety, other procedures)
• Enforce safety policies, regulations and OSHA compliance
• Secure bids for repairs and replacement work beyond staff capability
• Provide excellent customer service while maintaining high resident service standards
• Adhere to the financial goals of the owner
• Complete month-end and year-end reporting
• Provide narrative of all monthly expense variances +/- 10% per line item
• Ensure property operations comply with regulatory requirements
• Build and maintain a reputable online presence through social media

Skills

Property management

Bilingual Spanish

Leadership

Communication

Team player

MS Office

ResMan

Tools

MS Office (Word, Excel)

ResMan

Job description

Quantum Leap Property Management is seeking a Community Manager to oversee daily operations at one San Antonio community. You will manage leasing, maintenance, and staff performance while upholding company standards and resident satisfaction.

The role demands strong resident relations, effective communication, and leadership abilities to train and guide on-site staff toward operational goals and regulatory compliance.